Eastern Oregon University Consumer Information
As mandated by federal regulations, this consumer information page is provided for disclosure of information to students, parents, faculty, and staff. Please follow the links below for a detailed description of each topic below.
Campus Safety Reports
- Campus Fire Safety Reports
- Campus Security Reports
- Drug and Alcohol Abuse Prevention Program
- Information Security Policy
Cost of Attendance, Refund and Withdrawal Policies
- Cost of Attendance
- Refund Policy
- Room and Board Information
- Textbook Information
- Withdrawal and Return of Federal Aid
- Withdrawal Policy
Facilities and Services to Students with Disabilities
Financial Aid Information
- Apply for Financial Aid
- Code of Conduct
- Direct Loan Repayment Information 🔗
- Federal Direct and Perkins Loans
- Financial Aid Eligibility
- Financial Assistance Available to Students
- Ineligibility Due to a Drug Conviction
- Official Cohort Default Rates 🔗
- Perkins Loan Repayment Information
- Satisfactory Academic Progress (SAP) Requirements
- Student Employment and Career Services
- Student Loan Debt – Estimated Repayment
- Withdrawal Information for Financial Aid Recipients (R2T4 Policy)
General School Information
- About EOU
- Campus Complaint Process
- Computer Use and File Sharing
- Degree & Certificate Programs
- Disability Services
- Gainful Employment for Certificate Programs
- Institutional Accreditation
- Student Diversity
- Transfer Policies and Articulation Agreements
- Why go to college? 🔗
- Athletic EADA Reports
- Athletic Graduation Rates
- Completion and Graduation Rates
- Intercollegiate Athletic Programs
- Job Placement Rates for Graduates
- Retention Rates
Code of Conduct for Financial Aid Professionals
- No action will be taken by financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.
- Employees within the financial aid office will not award aid to themselves or their immediate family members. Staff will reserve this task to an institutionally designated person, to avoid the appearance of a conflict of interest.
- The University has no preferred lending agreement with any lender of private educational loans and does not maintain a preferred lender list. Neither the University nor any employee shall enter into any revenue-sharing arrangement with any lender or accept offers of funds for private loans to students in exchange for providing concessions or promises to the lender for a specific number of loans, a specified loan volume, or a preferred lender arrangement.
- A borrower’s choice of a lender will not be denied, impeded, or unnecessarily delayed by the institution. Borrowers will not be auto-assigned to any particular lender.
- No amount of cash, gift, or benefit in excess of a the minimum amount shall be accepted by a financial aid staff member from any financial aid applicant (or his/her family), or from any entity doing business with or seeking to do business with the institution (including service on advisory committees or boards beyond reimbursement for reasonable expenses directly associated with such service).
- No compensation may be accepted for any type of consulting arrangement or contract to provide services to or on behalf of a lender relating to education loans.
- A breakdown of individual components of the institution’s Cost of Attendance.
- Clear identification of each award, indicating type of aid, i.e. gift aid (grant, scholarship), work, or loan.
- Standard terminology and definitions.
- Renewal requirements for each award.
Statement of Ethical Principles
The primary goal of the institutional financial aid professional is to help students achieve their educational goals by providing appropriate financial support and resources. To this end, this statement provides that the financial aid professional shall:
Advocate for students
- Remain aware of issues affecting students and continually advocate for their interests at the institutional, state and federal levels.
- Support federal, state and institutional efforts to encourage students to aspire to and plan for education beyond high school.
Manifest the highest level of integrity
- Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
- Deal with others honestly and fairly, abiding by our commitments and always acting in a manner that merits the trust and confidence others have placed in us.
- Protect the privacy of individual student financial records.
- Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within the profession.
Support student access and success.
- Commit to removing financial barriers for those who want to pursue postsecondary learning and support each student admitted to our institution.
- Without charge, assist students in applying for financial aid funds.
- Provide services and apply principles that do not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age, or economic status.
- Understand the need for financial education and commit to educate students and families on how to responsibly manage expenses and debt.
Comply with federal and state laws
- Adhere to all applicable laws and regulations governing federal, state, and institutional financial aid programs.
- Actively participate in ongoing professional development and continuing education programs to ensure ample understanding of statutes, regulations, and best practices governing the financial aid programs.
- Encourage colleagues to participate in the financial aid professional associations available to them at the state, regional, or national level and offer assistance to other aid professionals as needed.
Strive for transparency and clarity
- Provide our students and parents with the information they need to make good decisions about attending and paying for college.
- Educate students and families through quality information that is consumer-tested when possible. This includes (but is not limited to) transparency and full disclosure on award notices.
- Ensure equity by applying all need-analysis formulas consistently across the institution’s full population of student financial aid applicants.
- Inform institutions, students, and parents of any changes in financial aid programs that could affect their student aid eligibility.
Protect the privacy of financial aid applicants
- Note: The Higher Education Act does not allow us to share data from your FAFSA directly with certain outside agencies, even with your written permission.
*This was adopted in part from the National Association of Student Financial Aid Administrators’ Statement of Ethical Principles and Code of Conduct for Financial Aid Professionals. The obligations in this Code of Conduct are in addition to any requirements imposed by state or federal laws, or Eastern Oregon University policies.