Mountie Hub Basics

What Is Mountie Hub?

Formerly known as Webster, Mountie Hub is the online student access portal for things like registration, grades, billing information, holds, and financial aid. Use Mountie Hub to register for classes, check grades, review account information, accept or decline financial aid offers, and find holds or requirements that must be satisfied before receiving financial aid. Students have immediate access to their information, 24 hours a day.

You can learn more about Mountie Hub and how to log into it by browsing the IT Knowledgebase. Start by clicking here.

We implemented a major facelift to Banner Self-Service, or the application formerly known as Webster, on Monday, August 12, 2019. We updated the application with major improvements to Web Time Entry, Student Registration and other widely used features.

Since this is such a major change, we updated the name of this application from Webster to Mountie Hub. The button in the my.EOU portal will look the same, but the name will be different. Click here to see what the new button looks like.

We have a tile in the main landing page called “Webster” that you can click on if you wish to return to the classic view of Banner Self Service.

If you have any questions about these changes, please email


Jeff Carman
Director of Information Technology

Financial Aid

This section is where you can access your financial aid and view holds or requirements.

To find out if you have any requirements or holds that may delay your financial aid select the following links:

  1. Financial Aid
  2. My Eligibility

There are two areas in Mountie Hub that display holds. However, only one of them shows financial aid holds. The other is only for registration holds.

To find out if there are funds posted to your account:

  1. Student Accounts
  2. Account Summary or Account Summary by Term

If you have a negative balance, it means you have a refund coming. You can call or visit the Student Accounts Office to have a refund released to you.

To accept your financial aid:

Click on the following:

  1. Financial Aid
  2. My Award Information
  3. Award for Aid Year
    • Select Aid Year
  4. Accept Award Offer by Aid Year tab and scroll down

General Services

This section can be used to view or update your address, phone number, email addresses, and emergency contact information.

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