EOU eRefund Program

The Eastern Oregon University Student Financial Services Office is now offering refunds by direct deposit for all registered students via Cashnet!

If you elect to register for direct deposit, credit balances on your EOU student account will be deposited to your bank account typically within 2-3 business days after being issued.

To receive your refund via direct deposit, all you need to do is to complete the following registration process:

1.  Visit the my EOU portal and log into your Mountie Hub Account using your Mountie-Pass Username and Mountie-Pass Password.

Welcome to Mountie Hub


2.  Click on “Student Financial Services”.

Student Financial Services

4.  Click on “E-Refund – Cashnet Site”: this will take you to the Cashnet eRefund Portal Site.

E-Refund cashnet


5.  Click to enroll in eRefund, by clicking into the eRefund box and following the instructions for entering your direct deposit bank account information.

Edit eRefund

After registering for eRefund, you will be able to review, update, and/or cancel your profile and bank account information at any time through Mountie Hub’s (Webster) eRefund link.

eRefund Frequently Asked Questions (FAQ)

  • All authorized EOU financial aid and scholarships, once received by the institution, are disbursed automatically to the student’s account.  Please check the academic calendar for financial aid release dates at https://www.eou.edu/regis/calendar/.
  • Once financial aid pays a student’s current term charges, there may be a refund available to the student.
  • The Student Financial Services Office will automatically process Financial Aid refunds for student’s that have enrolled in eRefund.
  • EOU eRefund will be deposited into your bank account typically within 2-3 business days.
  • Refund via paper check will be processed in a weekly batch process and will be mailed to the student’s mailing or billing address on file at the Registrar’s Office.  Therefore students need to make certain their address is current in their Mountie Hub (Webster) account or with the Registrar’s Office.  All Financial Aid refunds will be processed no later than 10 days after Financial Aid has disbursed to their student account.

If you have any questions about receiving your refund via direct deposit, please contact EOU Student Financial Services at cashier@eou.edu or (541) 962-3590.