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Media Services and Audio/Visual are largely funded by charging fees for service. These rates are published in accordance with legal requirements, and are updated annually.
New rates for new services may be added during the fiscal year, and will become part of the published fees as a part of the update process each fiscal year.
Without sufficient prior arrangement, a minimum of two full business days before the day of your event, we cannot guarantee that we can fulfill your request. Events frequently require changing staff schedules. Please plan far enough ahead to make your event a success, and reduce charges for labor and overtime.
* General Setup means the price is only available for on campus users. For on campus users a GS item can be grouped together (up to four items) for no extra charge. If the AV department has to set these items up then there will be a single charge of $8 (on-campus – off-campus nonprofit =$10, commercial =$20). If on-campus users wish to pick a general setup item up then there is no charge for the user.
Media Services and Audio/Visual are funded in part by charging fees for service. These rates are published openly, are applied equally without discrimination, and are updated in accordance with state and federal law. New rates for new services may be added during the fiscal year, and will become part of the published fees as a part of the update process each fiscal year.
When programming originates at or through EOU, the requester will be charged for additional sites at the rate each site requires plus EOU per hour per site charge. EOU room charges for space and all other services will be additional.
Fees will be determined at the time of the conference, depending on services needed. Web conferencing services may change with market, time and location, etc.
Unique accounts can be set up for each department desiring phone conference use for larger groups than free services cover. No charge for setting up accounts. Conferences are non-scheduled and Media Services will pass through the A Plus service provider charges plus one cent per minute additional for Media Services, billed monthly by actual usage. Tech time charges will be at regular rates, if charged.
For any labor beyond, before, or after normal hours (8a-5p, Monday-Friday): extra setup/event requirements, last minute* changes/additions, coordination of sites, testing, training, processing, printing, phone calls, travel, off-campus site usage, or other reasons; may be charged in addition to other listed charges, at Media Services discretion, for any Media Services, AV, or IT services/facilities/events – varies with request – $10 minimum. (*”last minute” means less than 2 full business days prior to the day of your event.) Overtime fees are charged after normal hours (above) and on weekends. Admin charges are in addition to those fees.
One standard Admin fee is to double fees for “last minute”* (see above) requests.
When facility time is requested for an event, the associated block of time is reserved solely for that event and the event requester will be charged accordingly. If the event is cancelled, a cancellation fee may be charged to the event requester. Any additional fees required by other sites/services scheduled for the event will also be included in the total charged to the requester. No-shows, cancellations without notification, or cancellation without sufficient notification time to adjust work schedules, will incur additional charges, and/or be billed out at the full rate for requested service.
EOU Media Services will make every effort to assure that a video conference is of the highest quality, however we cannot guarantee the performance of other sites and networks. EOU’s liability in the event of a site or network malfunction effecting a conference will be limited to providing a reasonable number of DVDs or digital files copies of the event, if the event originates and is being recorded at the EOU Media Services facility.
No charge “room use only” reservations for on-campus entities may be scheduled upon room availability. “Room use only” requires no equipment use and/or tech assistance. Paid facilities reservations will be given priority over no charge “room use only” reservations.
No charge on-campus rates may not apply to off campus groups/organizations/agencies/people who use on-campus personnel to “host” or “sponsor” an event. Rates charged in such instances will be subject to a case by case assessment, taking into account the off-campus entity’s status (profit, non-profit, campus supporter/donor, etc.), as determined by Media Services/AV/IT.
EOU Media Services/AV/IT Technician rate charge for services (including but not limited to, consulting and installation) performed outside the normal operation of the Media Services studio facilities for on-campus requests, will be charged at Tech rates from above chart or an Administrative Charge determined by the nature of the request, at the determination of Media Services/AV.
Fees for Video Production will be based on Technician time, equipment needed/used, location, editing time and resources, external costs incurred, and other factors, dependent on the individual project. Fees will be determined based on published AV and Media Services rates for time and equipment, and my be adjusted for a project package price of per-finished-minute or per event basis, at the discretion of EOU Media Services/AV, on a case-by-case basis.
Audio / Visual now has portable broadcasting studios available for events around campus. Using EOU’s Livestream Event Channel, Audio / Visual can assist you in broadcasting any event that you want to be made available to stream online.
Audio / Visual also have the Inlow 013 classroom available for any lecture or classroom style events that you want to record that includes 4 camera views including a screen capture view.
Audio/Visual & Media Services
Eastern Oregon University
One University Boulevard
La Grande, OR 97850-2899
Phone: (541) 962-3111