Eastern Oregon University > Counseling Center > Resources for EOU Faculty & Staff

Resources for EOU Faculty & Staff



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Working with students

While serving the campus community, you may notice students who are in distress, or you may have a student  disclose to you that they have been experiencing emotional struggles or interpersonal difficulties.  At times it may be hard to attend to these concerns, care for yourself, and continue to work effectively.  We at the EOU Counseling Center want you to know that we are available to you and our EOU students as a resource.  If you have any questions or concerns about a student and would like to consult, please feel free to contact us at 541-962-3524.  Further, we encourage you to refer any students that you feel could benefit from our services.






The following are some helpful tips for referring students to counseling:

Please …

  • share information about Counseling Center services with a student if you notice the student struggling with mental health or general life concerns and/or difficulties.
  • empower the student to make the choice to seek help (by giving Counseling Center information).
  • respect a student’s decision if they decide that they do not want to utilize counseling services to manage their struggles.
  • know that, in the event that a student is in crisis, you can offer to walk with the student to the SHC, or call us from your office. We can connect with the student on the phone, or even come to your office if we are available and the student wants that.
  • consult with us if you encounter a mental health situation that you are unsure of how to handle.
  • notice and monitor your own anxiety around working with students. 
  • know that the Behavioral Assessment Team (BAT) is a resource for you to report any students of concern. Colleen Dunne-Cascio is the point person for that and can be reached at ccascio@eou.edu or 541-962-3476.

Please don’t …

  • tell a student that you think they “need to/have to” see a counselor.
  • ask a counselor to “cold call” students or reach out to students if you hear they are struggling.
  • take on more than is yours to manage in your role as a faculty/staff member



Below you will find some helpful resources for your work with students:

This brochure is a helpful resource to give to give to your students, to provide them with more information about counseling services at Eastern Oregon University.

This handbook was created to provide faculty and staff with information to effectively use the Counseling Center to assist EOU students.

What if I would like assistance for my own mental health concerns?

While Counseling Center clinicians do not provide therapy to faculty and staff, the following are some resources that may assist you in finding the help you desire:


Employee Assistance Program (EAP)
AP employees that are benefit eligible have access to the Employee Assistance Program (EAP) contracted through Cascade Centers, Inc. The EAP offers professional help with personal challenges such as alcohol or substance abuse, marital discord, relationships at home and work, family and parenting problems, divorce adjustments, financial and legal concerns, stress and tension, job-related problems, chronic time loss, depression or anxiety, elder care, and grief and loss.

Confidential counseling is available free of charge for three sessions. Continued counseling is arranged through the employee’s healthcare insurance carrier. Paid sick time off benefits may be used for replacing lost wages while attending EAP appointments. Information describing services in more detail is available -please contact the Benefits Manager in the HR Department. Or feel free to call 1-800-433-2320 and ask for the information line; or visit online at www.cascadecenter.com/.


EOU Counseling Center Referral List
Here at the Counseling Center, we have put together a list of off-campus mental health agencies and practitioners.  We have tried to gather whatever information we could, but it is still a good idea to call and ask about fees, insurance, if they are taking clients, etc., as the information gathered may be incomplete or no longer fully accurate.