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EOU is continually updating the FAQs as new guidance and information is shared from local, state, and federal health authorities.
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Last updated August 25, 2020, at 2:25 p.m.
Currently the campus is closed to the general public.
Per guidance from the State of Oregon, all gatherings over 25 people will be canceled statewide effective March 16. It is additionally recommended the Oregonians avoid gatherings or 10 people or more. As a result of the State of Oregon’s guidance, events on campus may need to be postponed or canceled until further notice. A full list of cancellations and schedule changes is posted here: eou.edu/coronavirus/event-cancellations-and-schedule-changes.
Meetings will be encouraged to be completed by phone or video conferencing. If that is not possible, all in-person meetings will be held in spaces where appropriate social distancing can occur (at least 6 feet apart). This means you may need to meet in another location on campus besides the staff or faculty member’s office.
The office of Event & Conference Services is accepting event requests from EOU departments. Please submit your request at eou.edu/events/request.
We are canceling events about one month out. Events scheduled through the Events & Scheduling Office have been canceled through mid-April and will continue on a rolling schedule after that.
All buildings on campus are closed to the public. Please visit, https://www.eou.edu/coronavirus/event-cancellations-and-schedule-changes/ for a list of canceled events.
EOU Colloquiums are always live-streamed. These can be made available via remote access (Zoom) if presenters prefer. Presenters may choose to cancel.
Please download the Summary Table of COVID-19 Public Health Emergency Employee Work Duties and Pay. This table provides information on how employees should be compensated in various scenarios related to the COVID-19 pandemic.
Please follow all guidelines recommended by the Oregon Health Authority.
Please download the Summary Table of COVID-19 Public Health Emergency Employee Work Duties and Pay. This table provides information on how employees should be compensated in various scenarios related to the COVID-19 pandemic.If employees have other questions regarding work status, please contact Human Resources at 541-962-3548 or email@example.com.
To download the presentation click here.
We will continue to use Infoline and Student-Infoline to share important information and updates with the university community. We will use the EOU Alert for any emergency notifications. We will communicate as quickly as possible in the event of any change to the status of campus.
The IT Department will automatically create OpenVPN access for all users with permissions to Banner and Millennium FAST in the event campus has to be closed and users need to work from home.
Please download the Summary Table of COVID-19 Public Health Emergency Employee Work Duties and Pay. This table provides information on how employees should be compensated in various scenarios related to the COVID-19 pandemic.
If employees have other questions regarding work status, please contact Human Resources at 541-962-3548 or firstname.lastname@example.org.
Yes, students will retain on-campus rates.
If a student decides to stop attending (or becomes ill and must stop attending), how will tuition reimbursement, incomplete grades/extensions, etc., policies respond to these scenarios?
Financial aid will be determined on a case-by-case basis with each student’s individual situation. The Department of Education has released guidance that permits institutions to move their academic instruction online, should the need arise.
All accredited agencies have been encouraged to support online instruction in the event of university closure. Every effort will be made to be as lenient as possible in regard to tuition penalties, as the institution has the ability to make tuition penalty decisions, based on our own policies and procedures.
If a school temporarily closes due to an established policy based on an Executive Order of the President or due to an emergency situation, VA may continue benefit payments (including the Monthly Housing Allowance under the Post-9/11 GI Bill) for up to 4 weeks during a 12-month period. This authority, and limitation, are codified in statute (38 U.S.C. § 3680(a)(2)(A).
If the school remains open (virtually, rather than physically), and students are transitioned to pursuit solely through online classes, then benefit payments will be impacted as follows:
If the switch from training in-residence to online classes occurs during the term, and the program has been approved by the State Approving Agency for delivery through an online modality, then benefit payments (including the Monthly Housing Allowance under the Post-9/11 GI Bill) will remain unchanged for the remainder of that term.
However, for any subsequent terms pursued solely online, the Monthly Housing Allowance (MHA) under the Post-9/11 GI Bill will be reduced to one-half of the national average of DoD’s Basic Allowance for Housing rates for an E-5 with dependents. The limitations on MHA rates are codified in statute (38 U.S.C. § 3313(c)(1)(B)(iii).
Lastly, if the program has not been approved by the State Approving Agency for delivery through an online modality, benefit payments will completely stop (including the Monthly Housing Allowance under the Post-9/11 GI Bill) when students begin training online.
The EOU Student Health Center is following CDC and Oregon Health Authority (OHA) guidance regarding priorities for COVID-19 testing in Oregon. Currently, we are able to test students at the Student Health Center who meet these guidelines. Testing is recommended for individuals who have symptoms of COVID-19 (fever, cough, shortness of breath, fatigue, muscle aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea) as well as those who do not have symptoms (asymptomatic) but are identified as close contacts of a confirmed case. Others who are in high-risk living and working environments are also advised to be tested. These groups include health care workers, first responders, or other essential workers. In addition to this, OHA has established priorities for testing individuals with higher risk of facing more serious illness. Individuals in these groups include people with underlying health conditions, and members of groups disproportionately impacted by serious illness due to historic racism and systemic social and health inequities. There is clear evidence that people who identify as Black, African-American, Latinx, or Indigenous/Native American/Alaskan Native face more serious impacts from the COVID-19.
The providers at the Student Health Center will use their clinical judgement to decide who may need a test according to the CDC and OHA guidelines described above. We ask that students call the Student Health Center to get an appointment to be seen if they are concerned about needing a test for one of the above reasons. We are encouraging students to call the Student Health Center before walking in to be seen, in an effort to try to limit the number of students in the clinic at one time, to maintain social distancing and to ensure that each exam room and all high touch surfaces are thoroughly cleaned between student appointments. Masks are required for students and staff in the Student Health Center.
The Student Health Center is located on the corner of 6th and L Avenue. The phone number to call for an appointment is 541-962-3524. We will be open starting on September 23rd and our operating hours are Monday-Thursday from 8:30-12, and 1-5 pm and Fridays from 8:30-12:30. The Student Health Center staff will visit with each student individually and determine the best time for a student to come in to the Student Health Center if a test or further evaluation is needed, to minimize exposure to other students.
After visiting with one of the providers at the Student Health Center and it is determined that a student needs COVID testing, and has paid the Student Health Services Fee, students will be given an appointment time to come in for nasal swab PCR COVID-19 testing. Students may also access testing through their primary care provider. COVID-19 tests are covered by most private insurance plans, and the Oregon Health Plan. Students should call their insurance provider to verify coverage. There is also a program available that pays for testing for students who meet the CDC and OHA guidelines above, who do not have health insurance.
If you are ill with fever,If you are ill with any symptoms, please stay home and call the Student Health Center at 541-962-3524 or your primary care provider to help determine the most appropriate care. If you or someone you know has severe symptoms such as difficulty breathing, persistent pain or pressure in the chest, confusion or bluish discoloration to the lips or face, seek emergency care and call 911.
COVID-19 is likely transmitted in a manner similar to other respiratory viruses, so follow the same guidelines you would follow to prevent the spread of influenza. It is very important to wear a proper face covering, stay at least 6 feet away from others, frequently wash your hands with soap and water for at least 20 seconds, or hand sanitizer if soap and water is not available. Avoid sharing tools, cups or utensils, and avoid touching your face.
Regardless of what type of upper respiratory infection you may have, you are likely contagious for 1-2 days before your symptoms start until at least 72 hours after your symptoms have resolved, so it is required to avoid close contact with others during this entire time period.
With COVID-19, symptoms appear on average within 5 days of exposure to the virus but the range is 2-14 days after exposure to the virus, so the best thing we can all do to prevent the spread of infection is to stay home.
Although anyone is at risk of getting quite ill with COVID-19, there are many medical conditions that place people at an even higher risk of becoming severely ill. Some of these underlying medical conditions that place people at the highest risk for complications are people with severe heart conditions such as heart failure, coronary artery disease or cardiomyopathy, severe lung disease such as COPD or emphysema, chronic kidney disease, obesity (BMI of over 30), diabetes, people with weakened immune systems from a solid organ transplant, sickle cell disease and cancer.
Based on current evidence, people who have high blood pressure, people who smoke, people with cerebrovascular disease cystic fibrosis, neurologic conditions such as dementia, liver disease, pregnancy, pulmonary fibrosis (scarred lung tissue), thalassemia, type 1 diabetes, people with a weakened immune system from HIV, blood or bone marrow transplants, immune deficiencies and people who take immunosuppressant medications daily, such as steroids or daily steroid inhalers for moderate to severe asthma, may also be at high risk for complications. This CDC website has more information about underlying medical conditions that place people at increased risk for complications. https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-with-medical-conditions.html
The risks for complications related to COVID-19 are higher for people over 60 and people with underlying medical conditions that are included in the CDC list.
Many people with COVID-19 do not have any symptoms at all, thus why it is essential to wear proper face coverings, practice social distancing and wash your hands frequently. Many young, healthy people may only have minor symptoms similar to a cold. Thus, if you have only mild symptoms of a cold or other COVID-19 symptoms that you would not normally go to a clinic for, then the required course of action is to stay home, away from others, rest and drink plenty of fluids.
For sore throat and cough, throat lozenges or cough drops, and warm tea with honey are very soothing. For fever, you can take 600-800 mg of Ibuprofen every 8 hours and can alternate this with 1000 mg of Tylenol every 8 hours.
The following link has some helpful advice from the CDC on what to do if you are sick. http://cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html.
What if I feel really worried and want to talk to a mental health counselor about my concerns?
If you have paid the Health Service Fee and are interested in utilizing services at the Counseling Center, please call 541-962-3524 and request a counseling appointment. A counselor will get back to you regarding available appointment times. All counseling appointments will be conducted via some telehealth modality (e.g. phone, Zoom).
The Counseling Center is closed during the evenings, weekends and Spring Break (March 23-27, 2020). If you have an after-hours emergency, please call 911 or the Center For Human Development (CHD) at 541-962-8800.
EOU is using appropriate CDC-approved disinfectant to clean campus, focusing on common and highly utilized spaces.
Some have already arrived and are being distributed currently. As more items arrive, those will be distributed as quickly as possible.
On campus first time freshmen are currently required to live on campus. If students would like to request to be released from this requirement, they should fill out a live in requirement petition form.
Students in the Residence Halls will be subject to community standards that promote social distancing, reduced peer to peer contact, and increased sanitation. The Residence Halls will be operating at reduced occupancy rates, restricted visitation privileges, and required social distancing and masks in public areas, lounges, and hallways. Community Standards will be evaluated on a weekly basis to adjust to current needs of students and pandemic mandates.
Mountie Cafe and the Hoke Community Room have been set up to accommodate social distancing and a minimum of six feet between individuals. Patrons will wear a mask and sanitize hands upon entry and exit. Additionally, mobile ordering and express pick up are now available in Mountie Cafe and Mac’s grill.
Sodexo has increased sanitary practices and asks that students wash their hands and practice social distancing.
A three-part cleaning process has been instituted for all surfaces, using soapy water to clean debris, followed with sanitizer, and finished with disinfectant. We have been assured that this procedure would kill any lingering COVID-19 on surfaces.
Residence halls will remain open throughout the academic year, even while the campus is using remote-access and closed for Winter Break. Dining service will be available to residential students for the duration of the academic year.
Due to the unprecedented circumstances related to the COVID-19 pandemic, enforcement of the First-Year Experience Live-On Requirement for first-year students not otherwise eligible for an exemption will be suspended for spring term 2020.
Enforcement of this requirement will resume for incoming fall 2020 students unless otherwise communicated.
Please contact our office by emailing email@example.com so we can discuss your options to get your personal items and cancel your contract.
Informed by Gov. Brown’s directive, EOU established a prohibition on university-sponsored or sanctioned events of more than 25 people. However, social distancing should be considered a shared responsibility. We continue to encourage our students and staff to maintain a six-foot distance from others, including friends, coworkers and classmates.
For residents, this includes keeping a safe distance when studying in the library, eating in a Mountie Cafe or spending time in a residence hall lounge.
EOU Housing is doing its part by reducing furniture in hall lounges and creating further separation between tables in Mountie Cafe. Social programs and activities are being restructured to be accessed remotely or for smaller groups.
If you are not well, remain in your residence hall and contact your primary care physician, Student Health or a local emergency medical care provider. Please also contact Residence Life and Housing Operations to schedule services and coordinate accommodations.
Please remain mindful of physical distancing and if you develop symptoms contact the Office of Residence Life and Housing Operations.
If someone living in one of our halls is diagnosed with this virus, EOU will work closely with our local health authority on our response protocol. Residence Life has identified spaces that can be set aside for students to move into should the need for isolation arise.
Any health information that impacts the larger community will be communicated broadly and appropriately.
Students wanting to move rooms due to concerns related to the virus can use our Room Change Request. All student requests will be reviewed and students will be assigned to a new space, as space is available.
Please contact the Office of Residence Life and Housing Operations to discuss options.
A resident interested in learning more about the cancellation process can contact the Office of Residence Life
The CDC has some great resources on public health outbreaks and stigmas to refer to when fears and anxieties occur. You can find the information at cdc.gov/coronavirus/2019-ncov/about/related-stigma.html.
Unfortunately, the Coronavirus 2019 (COVID-19) outbreak has brought about bias incidents. While COVID-19 originated in a city in China, race is not the carrier, and EOU does not condone acts of exclusion, harassment, hate speech and lack of sensitivity. Such actions impair our abilities to work together as a community at this crucial time.
If you experience or witness racism and/or bias incidents please contact one of the following campus resources:
Title IX Coordinator and Director of Student Relations Colleen Dunne-Cascio: 541-962-3476 or firstname.lastname@example.org
Deputy Title IX Coordinator Chris McLaughlin (Human Resources): 541-962-3516 or email@example.com
Deputy Title IX Coordinator Kaki Morehead (Athletics): 541-962-3687 or firstname.lastname@example.org
Deputy Title IX Coordinator Doug Robinett (Residence Life): 541-962-3442 or email@example.com
Director of Student Diversity and Inclusion Bennie Moses-Mesubed: 541-962-3094 or firstname.lastname@example.org
In-person classes will meet on campus with the instructor at the scheduled time nearly every day, if not every day.Remote courses will be delivered online, sometimes meeting at the scheduled time. Details will be provided by the course instructor.Hybrid courses will include both in-person and remote-access components, largely at the scheduled time. Details will be provided by the course instructor.
The Theatre program faculty and dean are still in development on the fall term plan, given changing conditions and decisions with respect to creating a safe learning environment. We expect that conditions will change before and during the term, in addition to the fact that McKenzie and Schwarz Theaters will be undergoing much anticipated (and exciting) renovations during the term. For these reasons, unfortunately we are having to postpone any live production until further notice.
The Art program faculty and I are still in development on the fall term plan, given changing conditions and decisions with respect to creating a safe learning environment. This decision to convert to remote access after Thanksgiving is a new development that the faculty and dean have not yet had a chance to discuss. Be assured, however: each course will have a plan for how students will be engaged during those final two weeks. The Art faculty are committed to providing students with an engaging creative experience in the fall – in and out of the studio rooms – and the details of those plans will be shared with students by each faculty member as soon as we have them firmed up.
The Residence Halls will remain open during the winter break. Winter term modalities are still under consideration.
Courses will not be available on campus after Thanksgiving. Courses will be delivered remotely for weeks 10 and 11 for fall term.
Courses will not be available on campus after Thanksgiving. Courses will be delivered remotely for weeks 10 and 11 for fall term. The current plan is that Winter term courses will resume in January on campus.
On campus large lecture classes will be conducted in a large enough space to accommodate no more than 50 people while preserving guidelines for safe distancing. Face coverings are also required. If the space is not large enough to accommodate 50 students, deans, in consultation with faculty, would determine a rotating schedule where the class is broken in two groups with in-person access part of the week and hybrid access from a remote location the other part of the week.
EOU will conduct COVID-19 screenings for all students intending to be on campus fall term (incoming residential students, student-athletes and students living off-campus attending on-campus courses). We will have the mass testing event on Monday, Sept. 21 in Community Stadium. Attendance is mandatory.
All students are expected to start their quarantine beginning at 5 p.m. the evening of Friday, Sept. 18 prior to the mass testing event on Monday. Residential students will be provided with meal delivery while in quarantine. Off-campus students should prepare to quarantine (food and other supplies) until results are received. There will be a series of virtual events and activities for all students while in quarantine.
The EOU COVID-19 tests are self-administered gentle lower nasal swabs (RT-PCR based tests) and will be used to screen students prior to the start of the term. Prior to the event you will receive detailed instructions about the test, plus when and where to arrive for your test.
Bring your cell phone with you to the testing site to download the test activation app (laptops will be available for students without cell phone access). Test results are expected to be returned within 72 hours.
All students who have been tested will be quarantined until test results are returned. If any on-campus residential students test positive for COVID-19, they will be immediately moved to isolation rooms. If any off-campus students test positive, they will be required to isolate at their off-campus location. Students who test negative will be allowed to leave quarantine (on-campus students will be allowed to leave once all of their roommates receive their results).
In order to facilitate this level of testing all classes will be held remotely for the first week of the Fall Term, and Week of Welcome events will be held virtually. In-person classes and Week of Welcome events will return to modified operations after test results have been evaluated.
Students who will not be in La Grande on Monday, Sept. 21 must notify Student Affairs at email@example.com to arrange alternative testing.
Athletes: All student-athletes, coaches, and athletic staff will be tested upon arrival to establish the safest possible baseline going forward. Student-athletes will be required to show a negative test within five days prior to any athletic participation or training at EOU. If student-athletes test positive, they will immediately move into controlled isolation. On-Campus residents will be isolated within their residence hall with their other suitemates. Athletic Training staff, Athletics staff, and Residence Life administration will check in frequently. Residence Life staff will provide meals and deliver to isolated students without contact. Off-campus students will be isolated within their local residence with their other roommates. Athletic Training staff and Athletics staff will check in frequently. Student-athletes will be required to mobile order groceries for pick-up. Coaches will pick up and deliver the groceries without contact.
That determination has not yet been made.
Beginning September 1, EOU will be conducting tours for prospective students. Physical distancing protocols will be followed and face-coverings will be required.
Yes, a mask will be required while working out in the fitness center.
If students are too ill to participate in on-campus classes, contact the Student Health Center at 541-962-3524 and also notify your instructors. Students must also contact the Office of Student Relations at 541-962-3476 and firstname.lastname@example.org.
Also, please note that the Student Health Center is closed during the weekends. If you have urgent medical needs when the Student Health Center is closed, the Grande Ronde Regional Medical Center’s walk-in clinic can be reached at 541-663-2300; the Clinic is open every day of the week. For more serious health issues, call 911.
The health of our students and our community is of the foremost importance. Students who must miss class due to illness should email their professors. Students who miss more than three days of class can contact the Office of Student Relations to request a Faculty Notification be sent to their instructors notifying them of their current situation. Students may contact the Office of Student Relations at 541-962-3476 or via email at email@example.com.
Director of Student Relations Colleen Dunne-Cascio: 541-962-3476 or firstname.lastname@example.org
Laptops can be checked out each term to students & staff through this form: https://kb.eou.edu/faq/eou-laptop-checkout
The computer labs across campus will remain open and available. The labs will be reconfigured to create appropriate social distancing. Facilities will increase the number and depth of cleaning and sanitization of the lab space and computers. More information is available here: https://www.eou.edu/it/student-computer-labs/
Based on your location off-campus, Internet Service Providers are offering specials for affordable internet service. For the La Grande area, Spectrum/Charter has an offer for students (https://www.spectrum.com/internet/student-internet-plans) and other areas have other services available.
Student-workers are to contact their respective supervisor and follow the paid leave options for all normally scheduled work hours missed due to the coronavirus pandemic. Contact your supervisor if you are facing hardship because of a lack of work. EOU is continuing to brainstorm on how students can be helped in the event that their campus employment is jeopardized.
EOU intends to connect with work-study students to keep them working even if their current position has limited or no hours available. During this time, you may work in another area that has additional hours available. Please contact your supervisor to discuss work hours.
Yes, beginning April 1, 2020 if you are currently enrolled and you were scheduled to work but are now unable to work due to the COVID virus and cannot work remotely, you may use your emergency leave hours. Hours available will be reflected in Mountie Hub as COVID19 Emergency Leave: ACRL hours. Available ACRL hours are prorated based on each of your part-time positions according to the Department of Labor guidelines. Hours are not available for student employees paid by workstudy awards.
Unfortunately, students in workstudy positions are not eligible for the Emergency Leave.
Yes. You may work from home on things like projects, social media posts, research or grading. You cannot have access to the University’s protected systems from home, however.
If the department is open and part of the essential operations, then you may continue your on-campus job(s).
You may work up to 29 hours per week (all jobs combined), per the Student Employment Policy.
Yes, beginning April 1, 2020 if a student is currently enrolled and was scheduled to work, but is now unable to work due to the COVID virus, and they cannot work remotely, they may use their emergency leave hours. Hours available will be reflected in Mountie Hub as COVID19 Emergency Leave: ACRL hours. Available ACRL hours were prorated based on each student’s part-time hours according to the Department of Labor guidelines.
Yes, both emergency leave and regular sick leave expensed to your budget the same as if a student worked those hours. However, an activity code of COVID has been added to the emergency leave, therefore, you will be able to see the financial impact when running labor reports.
Unfortunately, students in work study positions are not eligible for the Emergency Leave.
Yes. Students may work from home on things like projects, social media posts, research or grading. Students cannot have access to the university’s protected systems, from home. You also must be able to monitor the employee’s work and time entry card.
Supervisors must have a copy of each student employee’s schedule of work. For workstudy students, we may need to verify the scheduled hours against the timesheet in the event of an audit. If that occurs, you will need to provide the schedule.
Supervisors are also responsible for approving timesheets, therefore you must review each timesheet for accuracy before approving.
Students may work up to 29 hours per week (all jobs combined), per the Student Employment Policy.
We recommend against unnecessary travel, whether international or within the United States.
The Office of International Student Services is currently discouraging international travel in light of COVID-19, especially travel to and from high-risk countries as determined by the Center for Disease Control (Level 3 or Level 4 alerts), and travel via cruise ship.
If you must travel, below are reliable travel advisories and restrictions published by various U.S. agencies. Please also be prepared to be flexible regarding your travel plans. You may be required to self-isolate or be quarantined upon your return to campus, depending upon public health concerns regarding your travel destination at the time of your return.
If you are returning to the U.S., please keep in mind that you may be subject to a two-week quarantine, self-monitoring or testing depending on COVID-19 activity at your destination.
Please consider notifying the Office of International Student Services so that we can contact you with specific travel-related information should that need arise.
If you are traveling outside the United States during Spring Break, please double-check that you have a valid travel endorsement signature on your I-20 (the signature is valid for 12 months or until the program completion date on your I-20). If you need your I-20 signed for international travel, please set up an appointment to obtain one.