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Eastern Oregon University offers tuition insurance through GradGuard. This policy may be purchased within the Transact Payment Portal beginning three weeks prior to the start of each term and will remain available until the Friday of Week 1.
The insurance premium displayed in the payment portal represents a fixed amount. Students who wish to adjust their level of coverage are encouraged to visit GradGuard’s website or contact their customer service team for assistance.GradGuard provides 24/7 customer support and can be reached by phone at (866) 985-7598 or online at GradGuard.com.
GradGuard Tuition Insurance can help students and families overcome the financial loss of an unexpected withdrawal. Plans can provide reimbursement for tuition payments, room and board, and other nonrefundable academic fees if a student withdraws due to a covered illness, injury, mental health condition, and more.
Tuition Insurance can strengthen existing refund policies and can provide reimbursement for non-refundable tuition, housing, and other education-related expenses if a student withdraws due to a covered medical reason, at any time during the covered term. GradGuard Tuition Insurance can provide a financial safety net for students and families who want to protect their investment in higher education.
All attending students and families are made aware of the option to purchase tuition insurance (through GradGuard directly) so they can protect their financial investment or request more information if they are interested
Students and families can find out more information at gradguard.com/tuition or by calling (877) 794-6603. Your purchase of tuition insurance must occur before the first day of classes for the term of coverage.
Claims can be processed at any time. To be eligible for coverage the event/incident must occur within the plan’s coverage period. The claims process begins by calling (888) 427-5045. The GradGuard FAQ is a helpful resource for any questions: gradguard.com/support
*Eastern Oregon University (EOU) provides information about GradGuard Tuition Insurance as a service to students and their families. GradGuard is a third-party provider, and all insurance policies, terms, and conditions are offered and administered by GradGuard and its underwriters. EOU does not receive compensation for referrals, does not manage or administer insurance policies, and is not responsible for claims decisions, coverage determinations, or policy fulfillment.
Enrollment in a GradGuard Tuition Insurance plan is entirely optional and is not required by EOU. Students and families are encouraged to review all plan details carefully before purchase and to contact GradGuard directly for policy information, eligibility, or claims assistance.For questions regarding coverage, pricing, or claims, please visit GradGuard.com or contact their customer support at (866) 985-7598.
Student Financial Services One University Boulevard La Grande, Oregon 97850
Inlow Hall 101 Phone: (541) 962-3590 Fax: (541) 962-3872 email: cashier@eou.edu
Office Hours: Monday - Friday 10 am - 2 pm