Financial Aid Student Receptionist

This is a low-stress, student-friendly position that provides structured work hours while allowing time for academic responsibilities. As the first point of contact in the Financial Aid Office, you’ll greet visitors, direct students to the appropriate resources, and assist with light office tasks. In addition to gaining valuable customer service and office experience, this role offers a flexible schedule and a quiet work environment where students can balance work and school.

Supervisors Name & Title	Jason Hibbert, Director of Financial Aid
Student Job Title	Financial Aid Student Receptionist
Department	Financial Aid Department
Position Funding	Federal Work Study-funded position
Number of Student Positions	1
Job Category	Student employee
Wage & Job Level	$14.05 ; Level 1
Job Location	On-campus, in-person
Job Duration	Academic Year
Type of work schedule	Flexible scheduling between 8:00 AM and 5:00 PM. Specifically looking for students to work on Tuesday and Thursday from 11:45 AM to 5 PM and Friday from 1:45 PM to 5 PM.
Estimated numbers of hours per week	10-15 hours/week
Experiential Learning:	This role helps students develop professional communication skills, customer service experience, and office organization skills. It also provides insight into financial aid processes, which can be valuable for students pursuing careers in business, administration, student services, or higher education.
Professional Development:	Students will gain experience in: – Professional workplace communication – Customer service and office administration – Time management and organization – Resume-building: one of the job duties will be working on your resume so that when you leave this position, you’ll have an updated resume to use for future opportunities
Summary of Job Duties/Responsibilities/Essential Functions:	– Greet and direct students, staff, and visitors to the appropriate resources – Answer basic questions about financial aid processes and refer more complex inquiries to staff – Maintain a welcoming front desk environment – Assist with light office tasks such as organizing documents and sorting paperwork – Maintain and update your own resume during the course of employment, ensuring it is professional and ready for future job applications by the end of the position.
Minimum Qualifications:	– Must be in good academic standing (2.0 GPA or higher). – Must have Federal Work Study. – Strong communication and customer service skills – Ability to work independently and stay on task
Preferred Qualifications:	– Previous customer service or office experience is helpful but not required – Interest in learning more about financial aid and student services
Desired Knowledge, Skills & Abilities:	– Friendly and welcoming attitude – Ability to handle confidential information responsibly – Good organizational skills and attention to detail – Comfortable with light administrative tasks
Required Application Material:	Intro/Cover Letter
Send Application Materials To:	Jason Hibbert, Interim Director of Financial Aid (jhibbert@eou.edu)
Job Opening Date:	10/23/2025
Job Closing Date:	Open Until Filled
First Day of Application Review:	Reviewing as they come in
Estimated Start Date:	Fall Term
Special Message	Eastern Oregon University is an EEO Employer and welcome applications from women, members of historically underrepresented minority groups, US Veterans, and persons with disabilities. EOU is committed to providing equal opportunity in its recruitment, admissions, educational programs, activities and employment without illegal discrimination on the basis of age, color, disability, national origin, race, marital status, religion, sex, sexual orientation, gender identity, gender expression or any status as protected by state or federal law.
Position Description (PDF)