Student Resources

I can’t find a course on my dashboard! What do I do?

Please watch the video below. It will show you how to get your course on your dashboard.

211 – Canvas Overview from Canvas LMS on Vimeo.


EOU Helpdesk

Phone – 541.962.3111

Chat – https://support.eou.edu

Email – helpdesk@eou.edu

Hours – 8am to 5pm Weekdays

We offer phone, email, and chat support during office hours. For support matters after hours, please submit an email to helpdesk@eou.edu and a technology ticket will be generated for you. One of our support personnel will address the issue as soon as they’re able to. In order to update a ticket with additional information, simply reply to the last email you received from Helpdesk. For prompt service and support, always use your EOU.EDU email address to contact helpdesk@eou.edu. When reporting any Canvas-related problems, please include the following information:

  • Your name
  • The name of the class that is affected (if any)
  • The URL of the page where the problem occurs (whenever applicable)
  • Which Browser you’re using

If you are receiving an error message, also paste the contents of that message into your email. If you can also include the URL of the page where that error occurs, these details can help us to quickly resolve or understand the issue.


Support from Canvas

Anything a student could ever want to know about Canvas can be found here.

The following video shows you how to access Canvas guides for detailed tutorials on everything from submitting assignments to using discussion boards.

Other popular guides:


Canvas Mobile App

Did you know there’s a free mobile app for Canvas and it’s available on both IOS and Android devices? Check your classes while on the go.


Support Links

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