Direct Loan Entrance and Exit Counseling

Direct Loan Entrance and Exit Counseling

EC

Federal regulations require all first-time Federal Stafford Loan and Graduate PLUS borrowers to complete entrance counseling.  Entrance counseling explains your rights and responsibilities as a borrower.

Entrance Counseling Guide

Complete Entrance Counseling

ExC

Adhering to regulation 34 CFR 685.304(b) students who are graduating, have terminated attendance by other means or have dropped below half time are notified of the requirement to complete exit counseling via email with a Department of Education exit counseling brochure link. In addition, reminder exit letters are sent to the most recent address within 30 days of the initial exit notice to those who have an outstanding exit requirement. These letters are sent with a Department of Education exit counseling brochure enclosure.

If a student refuses to complete the exit requirement and has requested not to be contacted again, the requirement status is marked with an “X” (No Response from Student) and a comment is logged in the student’s record in the Banner system.

During the exit interview, students are given loan counseling information (including repayment options) and asked to submit a permanent address and personal references. Both entrance and exit counseling for Stafford loans can be completed online.

Exit Counseling Guide

Complete Exit Counseling