Introduction
In both the Minot, North Dakota and Macdonna,
Texas derailments cooperation with and access to EAS initiators
(radio station personnel and other governmental groups that initiate
EAS such as the NWS) and suppliers were an issue. In the context
of localism two parameters are evident: first cooperation between
emergency managers and radio stations at the local level. Next,
the approriate use of and training in EAS technology.
In
Minot, the station at issue, KCJB, is considered the primary station
in that region. Thus, emergency messages would begin at KCJB and
in turn the station would relay these to those other stations
in the monitoring chain. However, the derailment incident itself
did not effect areas beyond, Minot that would include stations
that would have carried the EAS alert if it would of been supplied.
This suggests that a local emergency messaging system, if it were
activated, would serve the affected area adequately but the EAS
system in this case would still alert people not in the affected
area.
Alerting
the public to a incident with a definely local character such
as a derialment (i.e. distribution of a gas plume) presents a
problem. In the small community Macdona Texas, there are no radio
stations. LP1 and LP2 that would serve that area are found in
the larger nearby city San Antonio (no more than ten miles away).
An EAS activation in San Antonio on a station such as WOAI, on
an derailment event south of the city would inadvertantly alert
thousands of people all over West Texas. Conversely, in Minot,
North Dakota, a market with a fraction of the size of the population
of the San Antonio market, this message distribution problem is
solved the same way; the alert is initiated at a local or regional
government source and supplied to local primary stations and in
turn sent down the EAS monitoring network.
If
EAS would have been activated in the Macdonna event, a message
would have first been sent to the National Weather Service in
New Braunfels, Texas (nearly 40 miles northeast of the event)
and from this point a warning would been set out via NOAA weather
radio, one of the sources that local primary stations in the San
Antonio EAS plan monitor. An alternative to this would be for
emergency managers to directly contact via telephone a staff member
of the radio station(s) in the area and ask them to activate the
EAS (if they have the capability of this) or at the least read
an emergency statement live over the air. None of these recourses
were taken in San Antonio, and not until much later into the event
were radio stations engaged in distributing emergency messages
in the Minot event. Stations in San Antonio picked up on the Macdona
derailment via scanner traffic that their news personnel were
monitoring.
A local alternative to manual (calling telephone numbers) and remote activation by the NWS or some other radio linked source in the chain is activation by a local encoder/decoder (endec) system. An endec, is the technology which can augment the new EAS and provide an immediate local link from radio stations to local emergency agencies. The endec can "...receive commands either directly from the source of the emergency information, or from a web of other broadcasters in your area that will relay the information from the primary source (Sage Systems 2004). At the local level these endecs can be stationed with officials of the emergency management system within a county or city. Endec systems were not used during the Minot, North Dakota or the Macdona, Texas events. Since the derailment of 2003 the Ward county, North Dakota dispatch office now has the capability of interupting KCJB radio in Minot. Although this station is the local primary EAS station in the region and in turn would relay an endeced message from local authorities, a station need not be a local primary station to receive a endeced message from a local emergecy messaging source.
Rationale for this Survey
The purpose of this survey is to gain insight into the use of
endec systems amongst radio stations in communities of the appoximate
size of Minot, North Dakota (35,617).
Selection of the Sample
Cities were selected using ArcView
3.5 GIS software. First, a range of population was determined
that represented the model city of Minot. This range was found
to be 34038 to 36567 based on the cities found in the data base
software. These cities were further selected out with the GIS
software by deliniating those cities close to railroad transportation
lines.
Of the initial sort, it was determined that many of the cities had no radio stations. Initially the approach was to select only cities that contained LP1 or LP2 stations but this idea was revised since the vast majority of cities within this population range were comprised of stations that were monitoring type stations only. WIthin the 30,000 population range eighteen stations were selected. To provide a set of stations for comparison to these stations an additional 15 stations were randomly chosen from outside of the 30,000 population base. These stations ranged from 2,000 to 203,000 in population. A total of 33 stations were selected for sampling. Ultimately data from 27 stations was collected.
Survey Method
After the radio stations were selected,
telephone numbers were deternmined for each of the stations. Each
station was called and a request was made to speak with the engineer
of the station or someone knowledgeable about the operation of
the EAS system at the station. A deliberate attempt was made to
contact each selected station by making mutiple calls to the station
and leaving messages at the station if the initial contact was
not successful. In six of the 33 stations sampled contacts were
not suceessful. This was due to a variety of reasons; first, the
station listed was closed and no longer operating, next, the station
would not respond to the inquery by the researcher, and finally
the station refused to speak with the researcher.
Upon
reaching an individual knoweldgeable about the EAS at the station,
the following questions were asked:
What is the station's position in the State EAS Plan?
What EAS Sources do you monitor?
Are you a duopoly?
Are you fully automated at night or any time of the day?
Does your county OEM have ENDEC capabilities?
Do you have any comments about the operation of the system at
your station and in your state?
Explaining the Questions What is the station's position in the State EAS Plan?
This question determined if the station was an LP1 or monitoring
station and how the station fit into the state plan.
What
EAS Sources do you monitor? This question provided information
on what was being listened to. In some cases LP1 and monitoring
stations were in the same building. This question also provided
insight into how many stations were using the National Weather
Service as a source.
Are you a duopoly? This question was defined to the participant
being interviewed by adding the clause: "such as a cluster
or corporate radio station that owns more than an AM and FM outlet.
Are you fully automated at night or any time of the day? If the
participant answered yes to this question, an additional direction
of questioning was employed. This direction included when was
the station automated and was the station attended at that time.
Does your county or city or local office of emergency management
have endec capabilities into your station? Unless the participant
did not understand what an endec was, how to respond to this question
was generally clear. However, if clarrification was needed, a
clause stating: endec capabilities meant that the control of the
station could be given over via an endec system operatational
from a local autherized emergency message originator such as the
local sheriff, police department or OEM.
Do you have any comments about the operation of the system at
your station and in your state? This provided time for the participant
who wanted to comment on the operation of the EAS or elaborate
on any of their responses. Although, as the question series progressed
duringthe interview, many participants elaborated and discussed
their answers in detail.
FINDINGS
Summary Data
33 Stations were selected
6 of the total 33 stations were not available for comment
15 stations fell within a population of 30,000
3 of the 15 stations with 30,000 population did not respond
In total 27 stations were contacted and interviews were conducted
with personnel from these stations.
These stations ranged in population from 2,526
to 70,480 One of the stations in the 30,000 group was found to
be a Low Power Station FM station.
Questions and Responses
What is the station's position in the State EAS Plan?
Of the 15 stations in the 30,000 base population:
3 of the 18 (30,000 population stations) were LP1
15 were monitoring stations only
5 of the 27 stations were LP1s
22 of the 27 stations were assigned as monitoring stations only
Are you a duopoly?
Of the 15 stations in the 30,000 base
population
1 station was independently owned
14 were associated with a duopoly or cluster
23 of the 27 stations were associated with a duopoly or cluster
4 of the 27 stations were independently owned
How many EAS Sources do you monitor (and
what are they)?
Of the 27 stations:
5 reported at least one monitoring assignment
6 reported two monitoring assignments
13 reported three monitoring assignments
2 reported more than three monitoring assignments
1 reported that they did not know
3 reported that they have the potential to monitor themselves
1 reported a cable TV for a the sole assignment source
Of
the 15 stations in the 30,000 base population:
2 reported at least one monitoring assignment
3 reported two monitoring assignments
7 reported three monitoring assignments
2 reported four monitoring assignments
1 did not know
Note:
3 stations of the 15 reported that they have the potential to
monitor themselves. 1 station outside the 15 group monitors itself.
1 reported a cable TV for a the sole assignment source
Are you fully automated at night or any
time of the day?
Of the 15 stations in the 30,000 base
population
All 15
stations used some form of automation
4 stations
reported 24 hours of automated service
1 station reported 18 hours of automated service
13 stations reported night time automated service
Of
the 27 stations surveyed:
26 of the stations used automation at some time of the day
3 stations reported 24 hours of automated service
1 station reported 18 hours of automated service
1 station reported 16 hours of automated service
21 stations reported night time automated service
1 station reported no automation
Of the 27 stations surveyed that used some
form of automation (26 stations total):
4 stations reported that during their time of automated service
their station is attended
22 stations were unattended during service by automation
Of the 15 stations in the 30,000 population base:
4 stations reported that during their time of automated service
their station is attended
11 of these stations were unattended during service by automation
Does your county OEM have ENDEC capabilities into your station?
Of the 15 stations in the 30,000 population base:
2 stations have endec capabilities
1 did not know
12 stations did not have endec capabilities
Of
the two stations with ENDEC capability in this group 1 station
was an LP1 and the other was a monitoring
station.
Of the 27 stations surveyed:
21 did not have endec capabilities 77%
1 did not know
5 stations did have endec capabilities
Of
the six stations reported to be LP1 in the total group three had
ENDEC capabilities.
The
populations of associated with these stations were 42,983, 70,480,
35,420.

Do you have any comments about the operation of the system
at your station and in your state?
The following are comments collected through all of the interviews
conducted with officials at each station. Collection of these
comments came naturalistically in that there was no deliberate
attempt to just gain comments from those interviewed, and thus,
not everyone interviewed felt required to comment. An analysis
follows each comment.
1. Board Operator WESL East Saint Louis MO.
"I am on the board right now but I have no idea about anything
on the EAS system. The engineer is not in right now and the station
has recently been sold and I do not know the engineers name off
hand." Board Operator WESL East Saint Louis MO.
Analysis: This
statement is characteristic of much of the challenge this researcher
encountered while completing these interviews. Initially I would
try to interview anyone at the station who might have some information
on the operation of the EAS. Usually this would be an engineer
or manager. However, in many cases I encountered board operators
and others in the over all operation of the station that had very
limited knowledge about the operation of the EAS. Earl Welsh,
engineer for Clear Channel radio's WBBQ in Augusta, stated that
training was an EAS issue at many station in that entry level
positions such as board operators might might hire on with very
little experience and now, with no license requirement (Welsh
E. 2005). Chartland also refers to the "human error"
element in EAS operation as a result of limited training (Chartrand
S. 1993). The MSRC also reported similar issues related to the
complexity of the system in their 2003 Survey (Media Security
and Reliability Council 2003).
This board operators statement is also indicative of the unsettled
conditions of station markets. Thirty three stations were ultimately
selected for this study. However, six of these stations could
not be contacted because the station no longer existed, or was
undergoing a forfeiture order by the FCC and was off the air.
In addition it was found that amongst these six, some had limited
to no means of telephone communications to their listeners. As
the problem of communicating with these stations emerged early
on in this study it required more adjustment of the sample. Stations
had been sold two and three times within the last five years.
Call signs had shifted along with the station's community of operation.
Most challenging was the "electronic wall" that was
encountered when first contacting these stations. In more than
one instance my use of call letters when introducing myself to
the switchboard operator was confusing to them because they did
not know the legal call letters of the stations where they were
working. In contrast they did know the marketing title (i.e."Bee
103") of the station(s) for which they were working. Eighty
five percent of these stations were owned by corporations holding
duopoly or cluster type status so it was not uncommon in the midst
of collecting data to encounter a switchboard operator answering
for more than three stations. This high concentration of corporate
owned stations is not unusual even for smaller markets (Davidson
P. 2003) (Anonymous 2004).
2. Dave Dunaway Operations Manager JMD Cluster WELO, Tupelo,
Mississippi
28 January 2005
"We mainly have a lot of weather here. We have one news
director and one public service director. The way that clusters
are made now, just about everyone is a news director when something
comes up. If I was waiting on a test, the emergency alert system
to tell me what is going on.... I have been a broadcaster since
1966 and there are some places where it (EAS) needs to be fixed.
The system in Mississippi is ok and adequate, as far as major
hurricane or something like that or a nuclear plant disaster.
But as far as the EAS, when I'm in a tornado mode, if I'm on the
air, I am checking checking the storm. If it's in Oxford, then
I am checking out Ekrew, Etta, Holy Springs, Southern New Albany
Pawnetaw County, and I am warning them that they need to be ready
in the next 45 minutes.
Our people are trained and we start warning people in plenty of
time of the possibility of a tornado as we track it. We are in
the process of being able to put all of this information on the
air at all the stations at the same time. We actually have liners
and positioners on when bad weather hits "you can count on
us." We also gain the trust of the listening audience by
increasing these spots around the bad weather season and they
know to tune into us for coverage of these storms.
When clusters first came out the idea was to put lots of people
together doing multi-tasking, if we can run a station without
people we'll try to do it. But as that has gone on, they have
learned that they can't get the most out of the stations without
human beings being there. People are coming back into the equation.
Radio is responding to the Sirius and XM with local content, sometimes
entities get forced back into what they didn't want to do in the
beginning. We don't have to do PSA but we are community focused.
Last year our three station cluster raised over 700,000 dollars
for St. Jude's Hospital. Clusterization, big market radio, conglomerate
radio are starting to learn that if you don't have human beings
there, people find it out. In a recent out break of bad weather
in the Cumulus cluster in Columbus they were playing music, they
got clobbered in the newspaper over it."
Analysis: This
local (regionally owned) cluster is following along the lines
of emergency broadcast programming found during the Madonna, TX
derailment. WOAI, a Clear Channel station and other stations in
the San Antonio area did not receive EAS actuation on the situation
and conversely handled the event themselves by monitoring local
police scanner traffic. As Dunaway points out, local stations
that can operate live, can facilitate emergency messages at the
local level much faster than by waiting for the actuation of an
EAS. In addition, this live coverage of an event can produce listeners.
Dunaway also suggests that localism, the ability for a station
to identify itself with its community of operation, is an important
component of emergency and overall programming. Stations such
as KPQ rely on this method of promoting this programming character.
Dunaway also recognizes the local perception problem with stations,
especially clusters. He feels that market forces such as satellite
radio which delivers programming that is inherently not local,
is forcing traditional radio stations to reconsider their local
character and how they can incorporate this as part of their competitive
strategies.
3. Pat Kohs, Program Director, KCHS Truth
or Consequence, New Mexico, 4 February 2005
"At this time there is no endec into our station. We've talked
to them (the county emergency services) about that and they said
that's a good idea but they don't want to spend the money. We
have a little black and white television and put the signal from
the station we monitor into the EAS box. Then whatever we get
from KOB we run a ticket on it and do a pass through. The problem
we have mostly is our pass through to Las Cruces and they'll come
back on us saying that were not generating a pass through and
we'll say yes we are here is the tickets and everything we are
doing it right; Las Cruces, they're the ones that really don't
care if they get it or not. The federal government has jumped
all over their case down there saying that look, this is mandated.
I guess they got fined down there for that. No radio station down
there even have generators, should they go off the air. We're
mandated by FEMA about five years ago as the emergency broadcast
station for Sierra County and as such we worked out a contract
with the city and county of Sierra that a generator would be provided
by the city and the county would pay to have it done. The city
gave us a five k generator that wouldn't even turn on the front
porch light to the studio let alone the station. So the county
stepped up to the plate basically and said we'll loan you the
city of Arrey fire department's generator until such time that
the city gets a generator. Well, it's been four years that we've
had that generator. We've been through hell with the Arrey fire
department threatening to come up and take that generator if they
want and the county manager saying no, it will stay there, its
a running battle; the city suppose to provide the generator and
have yet to so so.
Analysis: A major
issue with broadcasters, especially small independent stations
is the unfunded mandate of EAS. In an interview this researcher
had with Everett Helm, the state EAS relay network coordinator
for the Oregon Public Broadcasting system said, with the onset
of EAS".... there were a lot of mom and pop radio stations,
hard to find now, complaining about the expense of a buying a
box, which the government is forcing you to do"(Helm E. 2004).
Funding was also cited as an issue for broadcasters in the Media
Security and Reliability Council 2003 survey: "Funding. Funding.....
Currently all non-federal EAS alerting is voluntary, this is a
matter that continues to distress the credibility of the entire
EAS. Volunteers on all committees. It is getting very hard to
find dedicated people to participate with system implementation"
(Media Security and Reliability Council 2003).
If a station is serious about taking on the roll of an emergency
broadcaster for their region, it is basically up to the station
to find funding. At the minimal level it is mandated by law that
the station must have an EAS box at their station. However, as
far as the costs of reinforcing the system at the station level,
that onus lies in the hands of station management. A generator
to stay on the air is at best a minimal requirement to full commitment.
At the 2005 National Association of Broadcasters State leadership
conference in Washington D.C., the MSRC provided radio broadcasters
with their Local Radio Station Vulnerability Assessment checklist
(Media Security and Reliability Council 2004). The checklist is
derived from their "best practices checklist" (Media
Security and Reliability Council Prevention Task Force 2004).
The recommendations set forth in this document are idealistic
at most, for radio stations in the market sizes surveyed in this
study. However the document does set a model of what a station's
responsibility might be in fully reinforcing their facility. Some
of these responsibilities suggest broadcasters:
"Provide physical security for their stations with security
personnel, utilize diverse power grids sources and backup power,
news departments should have "robust and redundant ways"
to communicate with outside news services, their should be back
up signal feeds to receiver sites, they should have access to
backup studios and remote vehicles with remote feed capabilities,
they should have back up satellite transmitters and receivers
or an "alternate means (e.g., a Satellite Radio receiver,
a dedicated phone line or a streaming audio internet connection)
to send and receive signals from and to national news services
in emergency situations." They should have back up transmitters
and make "practical arrangements for geographic diversity
where possible (e.g., provisions for emergency use of other backup
transmitter/antenna facilities in the community or other means.)"
"With the cooperation of federal and local policy makers,
all radio broadcasters in a market should collaborate to increase
their collective site diversity and redundancy, including their
collective news studios, operations, satellite transmit and receive
facilities and transmitter and antenna sites"(Media Security
and Reliability Council 2004).
Pat Kohs attempt at KCHS to work with local officials and the
challenges the station faces to attenuate its vulnerability is
not uncommon to small market radio station. Even in larger markets
cooperation and coordination between local officials and broadcasters
is crucial. During the Macdona, Texas derailment (Associated Press
2004) the lack of cooperation between local officials and broadcasters
had the effect shutting off the dissemination of emergency messaging
through the EAS, and forced broadcasters to rely on their best
interpretation of scanner traffic. In the Minot, North Dakota
derailment this study found that communications between local
emergency agencies and local radio station KCJB contributed greatly
to the inability of the emergency messaging system to work properly
during that crisis.
Likewise Harley Drew, news director of WBBQ, responding to Grainteville,
South Carolina derailment and the lag time it took to get an EAS
actuation on the air (about 2 hours after the incident occurred)
(National Transportation Safety Board 2005) states, "EAS
in my opinion, continues to be basically ineffective and needs
another overhaul. I was Area 7 Chairman years ago and tried and
tried to make it effective, but could never get the cooperation
of local and state officials to make it what it should be (Drew
H. 2005).
4. Mike Gilbert Chief Engineer KARI Blaine,
Washington 4 February 2005
"The county does have (endec) capabilities to activate the
system but their not trained and they do not do it right. Every
time they do it's a problem. What they do here is to go into the
LP1 and trip it from that location. All the endec transmissions
are pre-set at two minutes so they have to say what they are going
to say in two minutes or they are done. But what is really sad
though is that every time they trip it, the audio is pretty poor
and some times they forget to do the EOM (end of message) and
then we have dead air for awhile and that is everyone that is
monitoring from the county. Under EAS, the stations that are even
on auto forward they can pre-program to select what messages they
will or will not bring forward. Under the regulations by the federal
government, the only message that you have to carry is the message
from Washington D.C. the rest of them you can ignore.
The
system is flawed from the very beginning. Unfortunately in its
design it is up to the individual broadcasters to do the best
that they can and still serve their audience and try to carry
as much information as possible. Also, in Washington and elsewhere,
not all counties have a department of emergency management and
in those counties that don't it falls upon the local sheriff to
take care of it. We get the Amber alerts quite a bit, we get the
weather, we do filter it quite a bit so that we don't just air
anything. But if they send an Amber or if they send an actual
weather warning in regards to bad weather we'll air it. We're
located in Blaine, Washington which is on a bay and a port and
plus we service almost all of British Columbia and that's who
most of our customers are, Northern Canada, our signal is going
north. We do not have a news department, we are a small radio
station most of the stations in our group are basically small
radio stations doing brokerage type broadcasting. AM is basically
going that way and more and more of the chains are going that
way."
Analysis: Even though an endec system is in place for Whatcom
County, Gilbert confirms that training at the county level is
an issue that effects all the stations in the chain starting with
the LP1. Technical problems associated with the signaling capabilities
of the equipment also are evident. He also alludes to the only
required responsibility of broadcasters, that is, to carry the
presidential messages (and the EAS test). Gilbert suggests that
carrying large loads of emergency messages forces stations such
as KARI to filter EAS actuations and air only those incoming messages
that are of a critical nature.
5. Duane Williams Owner/Manager KLCB Libby
Montana 4 February 2005
" Because of problems that go back to almost thirty years,
the system does not function the way its designed. The primary
entry point of the state, we can't receive. What we've done over
the years with the FCC's blessing is we actually monitor KCFW
television out of Kalispell. Montana. It gets convoluted because
KCFW is actually satellite operated out of Missoula. So what happens
is KECI Missoula originates a test, it comes up the valley to
KCFW in Kalispell, goes back down to Missoula on Microwave, sent
up to the transmitter site at Black Tail transmitter site near
Kalispell, we pick it off the air on a cable system and bring
it in and that's how we get it. KCFW is a satellite remote controlled
signal from KECI in Missoula. KECI is feeding that signal to about
seven different counties in northwest Montana and parts of Idaho.
That is our only source for EAS and everything else is either
unreliable or spotty.
The Montana Broadcasters Association is working as a state organization
to get this up on a satellite so that we have a signal drop to
everybody. Honestly, the system has not functioned since the day
it was put in. On a local level we use a simple telephone tree.
We have dealt with forest fires and floods, no derailments, than
goodness. It's a simple telephone tree that the sheriff's office
has which includes our fax number, our business line, our cell
phone numbers my home phone number. From the time they would call
me at home, it's three minutes to air. We can move that quickly.
Early on when EAS first replaced EBS, the local emergency management
people here were going to put in an encoder in every fire truck
and police car in the county. You can imagine what kind of chaos
that would of been. So we decided, that the telephone was the
best way.
KLCB is an LP1 and our FM is an so we are monitoring ourself.
I think operationally if we had a local emergency, such as the
forest fires coming within a few miles from town, and floods in
town, on a local level we work very well. The old old cold war
model we probably have some problems with. The injection is horrible,
there is no way to tell if you are going to get one of these things.
The chief meteorologist in Missoula and I for years have been
trying to get the severe weather codes to find its way up here
but because of the convoluted route it has to take, it doesn't
work.
With the option for the local licensee to either make the call
or don't make the call to actuate or not, in the rules if you
activate then you have to go non-commercial. You can still continue
your normal operations and keep doing what you do. In a case like
ours and in other micro markets, if something is going bad, the
community's first instinct is, go to the station. So you don't
have to activate EAS and send everybody into a total panic. We
are one of the few micro market stations that has a full time
local news operation, where we have people on the street keeping
track of what's going on. Maybe we are an anomaly in that regard.
But in our situation, if a train, a Burlington Northern train,
came off the track and dumped a chlorine car, we'd know it and
know it quickly.
Analysis: The
physical geography of Montana inhibits KLCB in receiving a direct
signal from a primary station. Thus, the circuitous route, described
by Williams, that a test signal must follow , makes the process
of receiving a test as much as an issue as perhaps the content
of the signal itself. This limiting geographic factor is also
cited in the MSRC study with respect to Oregon and the Cascade
mountains (Media Security and Reliability Council 2004) and is
observed as well in the case of KCHS Truth or Consequence, New
Mexico. KCHS also relies on a television monitor to provide EAS
test service. Essentially in both these cases the EAS system is
working the way the old EBS system was supposed to work by law.
"Many of the old EBS networks were linked in a series configuration,
This made them prone to single point failure. The main problem
with this concept was that the FCC EBS regulations required that
only one source be monitored. This meant that the monitoring chain
would be broken if just one station failed to forward a message"
(Partnership for Public Awareness 2003). In contrast Earl Welsh,
Chief Engineer at WBBQ in Augusta suggested that it was the circuitous
route of initiating an actuation that slowed the messaging system
in the Graniteville South Carolina derailment (Welsh E. 2005).
An example previously cited in this research also points to similar
complexity in routing patterns in some local and statewide plans
in Oregon plan. Oregon Public Radio engineer, Al Steffler refers
to the network of relays for the La Grande, Oregon system as a
"nightmare".
We maintain the two translators in this area. As OPB we had a
waiver from the FCC not to have to carry EAS but we decided to
do so so as to provide some public service Stations here are all
remote, no one is there so there is no way to get quick verification
of the operation and no local insertion capabilities. If the local
sheriff needed to get a message out there would be no way to do
it. Ironically the technology is set up so that by itself its
great, if no one is there to say, well I just received this and
so now I'll put it off for another fifteen minutes. The automation
automatically works if you have it set that way. On the other
hand we monitor OPB via microwave on 89.9 which originated from
Portland, in that case we get everything that is going on in Portland
hundreds of miles away. This system is a nightmare. (Steffler
A. 2004).
Williams reports that emergencies at the local level have been
successfully handled by KLCB by incorporating their news department
and maintaining close contact with local authorities. Encoders
are not needed in Libby, Montana because telephones are used.
J. Davis, operations manager for KBTO Bottineau, North Dakota
also states that the geographic position in his state prohibits
good reception of the LP1 and that a telephone call in system
with local authorities is used to supplement the regional system
providing more local coverage (Davis J. 2004).
6. Winn Boedekerk, Engineer, KJTV Radio
Lubbock, Texas 28 January 2005
"We have had trouble because no one in this area wants to
monitor the designated LP1. EAS is mostly a non talked about subject.
We just do what we are required to do by the FCC and that's it.
We run a weekly and monthly test, no one talks about it, it's
kind of a headache. We are so swamped and overworked as it is
right now we just don't have time to work with it. The emergency
management people down town have got some stuff set up but we
are really not a part of that."
Analysis: The
EAS use strategy of KJTV is simply to maintain its use at its
least obtrusive level.
7. Ken Wolf, Chief Engineer KQRC-FM Leavenworth,
Kansas
"I have talked to the National Weather Service a couple of
times about the way they give alerts per every county. We monitor
them and as a thunderstorm rolls through a county I don't think
they should be setting the emergency alert system off every time
it rolls to a new county. The emergency alert system wasn't specifically
designed around weather but that seems but that seems what we
are using it for more and I think it is kind of de-tuning people
to it. I think people are getting tired of hearing the tones all
the time. Missouri and Kansas has a ways to go with the system
but they are working on it."
Analysis: Ken Wolf at KQRC suggests that people are tiring
of hearing the alert tones of the EAS going off for every storm.
Essentially the same thing has been said about tones used in the
EBS (McConnel C. 1994). "Long, obnoxious EBS tones used in
the weekly tests served to drive listeners away to other stations"
(State of California EAS 2002). Even in the region KQRC serves
which is prone to tornadic storms, Wolf states that people are
becoming desensitized to what these tones mean.
8. Mike Ripley Owner KOZE Lewiston, Idaho
29 November 2004
"I could go on an on about this. I think its a joke. They
try to profess that the state of Idaho is connected together but
I don't see where it is. I have been in this business for over
forty years, I go back to the old CONELRAD days, EBS, and whatever
was between CONELRAD and EBS, and EAS, it's always been about
a joke. I am not sure if really, other than being able to go through
the Spokane County Sheriff's office and being able to active something
if it would work or not. I don't know. I try to serve Nez Perce
and a few counties in Idaho and a couple in Washington, I get
tests for weird places in the state of Washington.
But the biggest problem is turn over of people who are suppose
to know what's going with this thing, like in the sheriffs office
in Spokane. I am on the spokane list serve, I transmit weekly
tests and I usually get two tests a week from the weather service,
I get usually a test once a week from KRLC and one test a week
from KHQ. Until they can get all the cable channels and everything
all tied into this deal, I don't know who they are fooling? Especially
when you go to automated radio.
No body will stand up and take accountability
for this thing. It started out we are supposed to be able to get
a national emergency from the White House, that's the whole premise
of EAS. Nintynine point nine percent of the emergencies are weather
emergencies. And even then the weather service abuses it because
they've got their self importance about thunderstorms and such.
I could go on and on about this, but I am an old dinosaur and
we are ruining the radio business. It's not a business, they are
chasing people away. We have someone here at all times. We talk
to people, we're interactive, we take requests, we answer the
phone, and I answer the phone for every radio station in this
market about their weekend events because no body answers their
phones. You tell me how we are going to activate and emergency
alert? It's a joke. No body will stand up and say the right thing
and do the right thing, I have seen these plans start and stop
and I have gone to so many meetings over the years, and sit there
and listen to some guy or some woman talk and you know its not
going anywhere beyond the room and why waste the time. I do think
that Spokane county has tried. They've got some TV engineers and
stuff up there and they do have these monthly meetings and they
try to do the state plan and they try to do the Amber plan but
you never know. When you get your required monthly tests there
is a real good chance if it comes out of Kootenae County instead
of Spokane County, it's going to be screwed up.
This is how stupid it is. When they came out with that deal and
you are supposed to run your weekly tests you really don't have
to tell people, you just have to test the tone. Why put the tones
on the air if you are not telling what you are doing. It makes
no sense to me. And no one is going to wake up until the horse
is so far down the road you can't even see him from the barn.
It is just crazy. I am a dieing breed, It's way past time for
me to be gone and its sad. Some day they are going to wake up
and find that all these big properties that they spent these millions
of dollars for are going to be worthless. Now with an I-Pod that
has a transmitter that can transmit music around your house and
listen on your headphones, you don't even have to turn on the
radio.
Analysis: Mike
Ripley expresses the frustrations and challenges of a broadcaster
in a small to medium size market. The problems with local and
regional emergency coordination (especially near a state line
where two state plans are in place) compound the issue brought
on by circuitous messaging networks. A similar situation exists
with the LP1 and LP2 in the Augusta Georgia market which provides
service across the state line into South Carolina (Welsh E. 2005).
Ripley's experience with emergency planning committees is insightful
and expresses some of the same concerns derived from the interviews
conducted by the MSRC (Media Security and Reliability Council
2003). Ripley also suggests that the changing character of community
radio plays an important role in how emergency messaging is served
to the audience and how radio might be perceived in the future.
