OVERVIEW OF THIS STUDY
This research considers the following questions:
1. How is the new localism defined in contemporary broadcasting?
2. Does the Emergency Alert System work within the realm of the
new Localism?
3. What role does localism play within the scope of the EAS?
4. How does the EAS equate with emergency public service broadcasting?
How is the new localism defined in contemporary
broadcasting?
To answer this questions this research produced a case study of
an event that has become known as the paramount example of the
negative impact of the consolidation of media on local radio (Holdorf
A. 2002). This landmark incident is the Canadian National Railway's
derailment of a freight train carrying anhydrous ammonia.
On 18 January 2002 near Minot, North Dakota at 1:37 A.M. thirty
one of a 112 car freight train derailed. Five of the cars that
came off the tracks were tank cars that ruptured in the derailment
(National Transportation Safety Board 2004). The accident occurred
near the housing district of Tierracita Vallejo just one half
mile west of Minot (National Transportation Safety Board 2002).
The tank cars were carrying hundreds of thousands of gallons of
anhydrous ammonia gas. The rupture produced an anhydrous ammonia
cloud which spread east into the town of Minot just a few miles
away. At the time of the accident the air temperature was below
zero. This heavy, cold air mixed with the released anhydrous ammonia
and flowed close to the surface creating a toxic atmosphere for
breathing and reducing visibility to zero in some areas. One person
died in the incident and over 1500 hundred people were hospitalized.
The Generalized Viewpoint Following the incident
enormous public outcry emerged with respect to the hazards warning
system in Minot. Wagner reports that in addition to public warning
sirens not working, the 911 system being flooded with calls, and
emergency responders not equipped for this kind of problem in
the field, "Police called the TV and radio stations responsible
for broadcasting emergency messages, hoping to spread the safety
instructions. But the two local TV stations were off the air,
and the radio stations were playing programming piped in by satellite"(Wagner
S. 2002).
In
considering what went wrong at Minot, the role of local radio
immediately was scrutinized. In the wake of Federal Communications
deregulation and the emergence of multiple ownership rules for
media, the rationale for what happened at KCJB was quickly shifted
to the problems of big business, media consolidation and the consequent
demise of localism (Newton G. 1995). Hundreds of articles have
been produced in the print media and on the web tieing the problem
of emergency messaging with radio station KCJB and its inability
to provide EAS service that morning in Minot. Furthermore the
problem has become associated with corporate radio in general
and in particular the owner of KCJB, Clear Channel Broadcasting
of San Antonio, Texas (Aggregate Technology Solutions 2004) (American's
For Radio Diversity 2004) (Figueroa M., R. et al. 2004) (Staples
B. 2003). In a study conducted by the Department of Media Studies
University of San Francisco Kidd states:
Speaking to the apparent relationship deregulation plays on this event Woosley states:
Clear Channel in Congress The KCJB, Clear Channel connection is clearly a touchstone
in the ownership rules as congress becomes more concerned with
growth of corporate media (Spula J. 2004). In January 2003 before
a Senate Commerce Committee "lawmakers from both parties
cautioned the Federal Communications Commission against weakening
media ownership restrictions Sen. Byron Dorgan (D-N.D.) cited
Minot's communications breakdown as one byproduct of consolidation"
(Shields T. 2003). FCC Chairman, Michael K. Powell, an advocate
for multiple ownership in radio markets, "declares there
won't be radical changes to the current media ownership rules
in response to Senators' concerns (Spula J. 2004).
Yet
within the opinion of FCC commissioners, polarization on the issue
is evident and even Powell himself is concerned. When Congressman
Ron Wyden (D) asks Powell, "... if he was concerned about
the fact that one corporation, Clear Channel, has since 1996--when
radio ownership rules were loosened--gone from owning a handful
of stations to more than 1,200 nationally. Powell, who once claimed
"the market is my religion," surprised everyone by answering,
"Candidly, I am troubled.... I am concerned about media concentration,
particularly in radio" (McChesney R. and J. 2003)."
In fact the only persons at the meeting speaking in behalf of
corporate radio, and in particular its presence in Minot, North
Dakota, was Clear Channel CEO Lowry Mays and president Mark Mays
(Shields T. 2003).
Showcasing
he LPFM By 2003 localism had become such an issue that
in Powell launched the "Localism in Broadcasting Initiative"
(Hay P. 2004) in which he states:: "I created the Localism
Task Force to evaluate how broadcasters are serving their local
communities. Broadcasters must serve the public interest, and
the Commission has consistently interpreted this to require broadcast
licensees to air programming that is responsive to the interests
and needs of their communities"(Federal Communications Commission
2004).
Carrying on its interest in reinforcing localism the initiative
endorses the emergence of a new kind of local radio station.
Low powered FM (LPFM) stations were given licensed status in 2000
with their intent to "foster a fundamentally different kind
of community radio service. These noncommercial educational stations
serve neighborhoods, schools, churches, and niche audiences"(Federal
Communications Commission 2004). The establishment of these non-commercial
local stations produced a fire storm of controversy amongst
established broadcasters over issues such as interference and
and bandspace (National Association of Broadcasters 2000) [2000
#483]. The FCC puts the LPFM stations on notice that EAS decoders
need to be in operation in their stations by 2002 (Federal Communications
Commission 2000).
To this
point, deregulation continues at levels which some approve of
and others disapprove. FCC Commissioner Copps states, "...the
FCC is in the midst of a "watershed" debate over "whether
to visit upon the rest of the broadcast media that which we have
already visited upon radio--and much, much more" (McChesney
R. and J. 2003). Responding to the dynamic of change in ownership
rules Powell writes in USA Today:
Powell's interest in localism is stated in
the Localism Initiative:
A Contrast in Findings
In 2004 The National Transportation Safety Board found CPR negligent
in the accident citing inadequate inspection and maintenance of
its tracks (National Transportation Safety Board 2004). Since
the accident hundreds of lawsuits have been filed against the
Canadian Pacific Railway (Canadian Broadcasting Corporation 2004)
(Associated Press 2004) (Associated Press 2004).
In the NTSB report 2004 it is noted that:
However, if it was the Emergency Alert System
(EAS) that was to be activated by the local Minot dispatch, calling
KCJB radio on the telephone, or sending an aural message via two
way radio, whether any one was there to get the message or not
would not of activated the EAS. To activate the EAS system at
the local level requires access to an encoder decoder which can
directly link into the system at the LP1 (KCJB). Station manger
Rick Stensby has confirmed this (Stensby R. 2004). John Funk,
the area engineer in charge of KCJB at the time of the accident
also states "This system (the EAS system at KCJB) was in
place at the time of the minot event. We would do thunderstorms
and tornado warnings all the time and it would work consistently.
It was the fact that the police department didn't send anything.
This did not work, because KCJB did not receive anything"
(Funk B. 2005). In contrast, Nislow [2003 #420] reports that Minot
police Chief Fred Debowey reasons that, "The signal was not
received by the radio station, thus the alert could not be sent
out automatically. Even if it had worked, said Debowey, the station
would have not received it because their radio had the wrong crystal."
Funk confirms that KCJB's receiver had the wrong crystal to receive
the transmissions from the Minot police department. However the
receiver referred to in this statement is not an EAS system, but
rather part of a aural two-way radio system which had a communications
link to KCJB's main studio. Funk states, "They were using
it like it was still the EBS system. They weren't even using an
endec, they were just getting on the radio and talking" (Funk
B. 2005). The EAS system does not operate on voice commands. It
requires an electronically encoded message from an endec for activation.
Given that the EAS system was clearly in use by the LP1 KCJB,
nevertheless, Minot police 9 -11 dispatchers suggested to callers
that they should "...tune to EBS system (television
or radio) for more information" (Kris J., R. et al. 2002
p4).
EAS EBS, Clearing up the Confusion The analog-based Emergency
Broadcast System, which was changed at KCJB to the digitally operated
Emergency Alert System in 1997, and was prescribed by FCC rules
as the accepted means of delivering an EAS, was not being evoked
by the Minot police department the morning of the derailment.
Just weeks before this incident, with the same number of staff,
Clear Channel's KCJB radio broadcast severe weather alerts from
the National Weather Service, through the same (emergency radio
response system) EAS box which was not activated on the night
of the derailment. In fact those same EAS systems were in place
before Clear Channel acquired these stations. In a discussion
I had with Clear Channel Engineer Rick Stensby he stated:
In a report produced by Cornell University
for the American Federation of Labor and the Congress of Industrial
Organizations, the issue of corporate radio and in particular
the corporation of Clear Channel radio, once again is viewed as
the tantamount catalyst that introduces the failure of
the EAS system in Minot.
The then and currently accepted "radio
response system" is the digitally activated Emergency Alert
System. The question should be asked, did the EAS system fail
or was it even given a chance to fail? The Cornell study suggests
the system failed because of "staffing at Clear Channel's
radio stations". But an immediate problem arises with this
rationale. Other than the official (human) required to activate
the EAS system, the EAS system, unlike the EBS system requires
no human input. Within the state and local emergency management
plans, authority for actuation of the EAS might be given to a
central state warning point, the National Weather Service, or
a local official (if an encoder decoder is available). On the
night of the derailment, if authorities could of gotten through
to the staff of KCJB they still would not have been able to activate
the EAS at the station because KCJB is not authorized to activate
the system. It can receive and relay tests but at its EAS box
but it cannot originate an EAS [2004 #363].
"At the time of the accident, Minot still had what it believed
was an Operational Emergency Broadcast System (EBS) that would
allow police to call up the local radio station and have it issue
an emergency warning. The EBS was replaced in 1994 with the Emergency
Alert System. Minot had both, Debowey told Law Enforcement News"
(Nislow J. 2003). Thus, at the time of the derailment an operational
endec was not in place at the Minot dispatching office. However,
Minot officials did have alternative access points they could
have used to activate the EAS system.
Activating an Emergency Radio Response
At the time of the derailment Minot
dispatch had access to the National Warning System (NAWAS) dispatch
line. This aurally operated dedicated telephone line (Oak Ridge
National Laboratories 2005) (Partnership for Public Awareness
2003) was housed at the Minot Warning Point and 9 -11 dispatch
center and tied to state EAS access points such as the North Dakota
state primary entry point for state radio in Bismarck and the
National Weather Service in Bismarck. However, as Lt. Fred Debowey
told this researcher in an interview they chose not to utilize
this hot line because of the local nature of the event.
"We did have a hot line at the dispatch center but our decision
not to use the National Warning System that morning was based
on the idea that this was a local emergency. The anhydrous cloud
was affecting Minot and some of the areas around it like Burlington
and Surrey and we felt that by contacting the local radio station
and putting out a warning through that means we could provide
adequate warning. But nothing worked"[Debowey F., 2005 #514].
According to the state plan, the NAWAS phone
line could have been engaged and a message sent to at least two
entry points which in-turn could have activated the EAS. By sending
a message to the NWS through NAWAS a Civil Emergency Message would
of been issued that would of activated the in-studio EAS system
at KCJB radio. In addition, State Radio could of been activated
to trigger the EAS system located at KFYR radio in Bismarck and
in-turn KFYR television in Bismarck would have also activated
its system. KFYR television would then have activated KMOT TV
its affiliate station in Minot. Funk states that "The problem
was there was some markets like Minot, that were still going by
the EBS rules and had no clue that any of this stuff had changed"
(2005). Lieutenant Debowey agrees with this statement:
National Weather Warning Meteorologists John Paul Martin, in an interview with this researcher concurs that the NAWAS line would have been a viable alternative for Minot but adds:
Where Humans and Technology Meet Outside of the human interaction required for the decision to initiate its actuation, the EAS operates as a self-contained digital messaging system. The digitally advanced quality for these types of systems came with the transition from EBS to EAS (Runyon S. 1998). If the human responsibility is fulfilled in the process of initiating a message, apart from an electronic malfunction of the system, EAS is made to work digitally by itself. Paul Reynold, engineer for Cox Broadcasting, San Antonio, suggests that the "Credibility of the system is dependent on the ability of local officials to make it work. There is just too much "crying of wolf" and officials are not adhering to state plans" (Reynolds P. 2004).
Programming Versus Priorities The outcome of this component of this study suggests
that the literature is confusing the programming of a radio station
(KCJB) for the technical activation of a separate system (the
EAS) within that radio station. Clearly, the Minot city police
department attempted to activate an antiquated system. However,
at the same time, KCJB radio still maintained that antiquated
equipment (with an incorrect crystal). In contrasts KCJB also
was fully compliant with FCC rules and regulations in maintaining
their Emergency Alert System. The EAS system at KCJB worked, the
antiquated two-way radio receiver at KCJB did not work. On the
Minot police side, the antiquated two-way system seemed to work,
but it could of never activated the EAS. The communications stalemate
which ensued was a police department trying to contact a two-way
radio on the wrong frequency so as to operate a system that would
have not been accessible by these means. While at the same time,
a perfectly operational EAS system at KCJB went idle.
For
whatever reason Minot Central Dispatch, could not contact the
one employee working at KCJB radio by phone that morning, given
the way the EAS works, Minot Central Dispatch should not have
needed to contact KCJB by phone to activate the EAS system; and
if it could of contacted anyone at KCJB, the station could not
have activated its EAS system manually. There were alternative
entry points into the system that were not accessed.
Therefore,
Clear Channel's staffing policy at KCJB has nothing to do with
the in-activation of the EAS on the night of the derailment. Furthermore
it is conjectural to suggest that if someone could have been contacted
at the station that they would have been capable to put an announcement
on the air. Clear Channel is completely within FCC rules and regulations
to run its station unattended if it chooses. But none of these
issues, although related to what the literature suggests is a
consequence of the demise of localism, can be considered corollary
to what happened with the non-use of the digital EAS system at
KCJB. Minot Police Lt. Debowey suggests:
It is the finding of this research that something other than de-regulation played a role in producing the effect of the breakdown of the warning system in Minot. Rather, a combination of human issues, in particular, personnel training and cross-organizational communications, as well as a lack of organizational strategies and resources required to facilitate that training, was instrumental in the breakdown of this system. KCJB chief engineer Funk stated, "We'd never received anything from them to tells us that they had changed frequencies. I don't even think they knew that they were supposed to tell us that they changed. We had a set frequency receiver that couldn't be just tuned to another channel. We had to actually get it changed to another frequency" (Funk B. 2005). Conversely Lt. Fred Debowey suggests, "What I would tell other agencies, any dispatching facilities that have the responsibility to disseminate information through an emergency alert system is get to know your radio station" (Nislow J. 2003).
How does the EAS equate with emergency public
service broadcasting?
What needs to clearly be delineated
in the context of the Minot event or similar situations is the
difference between how the EAS system functions and what the programming
and broadcasting of emergency information is. The emergency alert
system is a digital system, which has evolved from a lineage of
similar national emergency alert systems, CONELRAD in the 1960s,
and the emergency broadcasting system in the 1980. What is unique
about EAS is its ability to be digitally controlled. In essence
it is a system that can work around traditional systems which
required more human control. Thus, in this current era of automated
station operations, and robotically controlled stations, that
by FCC approval operate without a human presence, the EAS system
works well, as long as someone of an official capacity is there
to activate the system.
However,
the EAS is limited to simply being an alerting system. In contrasts
the service of emergency broadcasting goes well beyond the initial
alerting phases. As Topping (Topping J. 2005) suggests, emergency
service broadcasting may incorporate a wide range of personnel
at a station who can provide critical information on survival.
"A local broadcaster's most important role during an emergency
situation is to stay on the air, if possible, and to provide people
with the information they need to get through it. It is critical
to plan what your station will do in the event of a disaster before
the disaster strikes. The key to broadcasting through a crisis
is getting people the information they need to get through themselves.
That means broadcasting regular news and weather updates, as appropriate,
and providing survival and safety information so people can cope"
[2005 #485].
An example of emergency message broadcasting
is provided in this research under Part VI EMERGENCY PUBLIC
SERVICE BROADCASTING AS A PROGRAMMING IDEAL observation. In
that section it is shown how radio station KPQ in Wenatchee, Washington
incorporates emergency message broadcasting as a part of their
standard programming format. KPQ actually goes so far as to supplement
the electronic EAS system by allowing local officials air time
to provide critical information on local emergencies. This kind
of activity is programming that goes beyond the simple access
of an EAS system. In addition it is a choice that broadcasters
make on behalf of their own station's programming format as to
what might be aired or not aired on a station. There is much in
the literature that suggests that local news programming is declining
(Adler L. 1996) (Allen L. 1991) (Broadcasting Staff 1991) and
conversely radio programming is becoming more and more homogenous
and lacking in local content (Block V. 2002) (Bressers B. 2004).
However, these issues do not impact the EAS system. Even robotically
controlled stations can successfully use this system.
The
Paradox of the Un-funded Mandate In the context of local
service the question could be asked to the general listening public,
is the EAS enough? Interestingly, all that is required of a broadcaster
with respect to the EAS is the carrying of the presidential announcement
of a national emergency and the monthly tests (Federal Communications
Commission 2002). "Under EAS, the stations that are even
on auto forward they can pre-program to select what messages they
will or will not bring forward. Under the regulations by the federal
government, the only message that you have to carry is the message
from Washington D.C. the rest of them you can ignore" (Gilbert
M. 2005). Thus the broadcasting of weather alerts, Amber alerts,
even terrorist alerts, products that all sent through the EAS,
are delivered by broadcasters as announcements that go above and
beyond the responsibilities of what the EAS legally necessitates.
In essence, broadcasters that allow these kinds of alerts over
their stations, through the EAS, (an unfunded mandate) are doing
so at the expense of time, that would normally be sold. However,
some stations, like KPQ Wenatchee, can capitalize on the emergency
message/news market and go well beyond the level of providing
just an EAS alert.
Summary
of Minot, North Dakota, Macdona, Texas and Graniteville South
Carolina
The intent of this research was to look carefully at issues surrounding
the activation of the EAS in Minot, North Dakota in 2001 and apply
the findings of this model to other derailments. Since that time
two other major derailments have occurred during the duration
of this research. One in Macdona, Texas in 2004 and another in
Grainteville South Carolina in 2005. These derailments were appropriate
for this study in that both produced hazardous gas spills and
required evacuations of local areas. The questions pursed in these
comparisons was, how did the EAS system work in these venues,
and what role did corporate radio play, if any, in providing the
EAS and emergency messaging?
Minot North, Dakota The Canadian Pacific derailment at Minot occurred
18 January 2001 at 1:37 AM just west of downtown Minot, North
Dakota. Of the 112 cars in this train (North Dakota Emergency
Management 2003) twenty one cars derailed. Fifteen of the cars
carried anhydrous ammonia; at least one ruptured and another developed
a leak (North Dakota Emergency Management 2003). The event sent
hundreds of people in Minot and the Ward County area to hospital
and one death was blamed on the accident. Lawsuits emerged (Anonymous
2002) some of which are still in litigation
(Anonymous 2002) (Associated Press 2004).
Many
of the the early warning systems in place in Minot that morning
broke down (National Transportation Safety Board 2004 p. 17-18).
Analysis of this event in the literature has focused on these
issues, especially the role radio and television played in disseminating
an emergency alert. Furthermore the Cornell study and others have
suggested that, with respect to the media, it is the current atmosphere
of de-regulation and in particular, multiple ownership that has
provided the modus for the breakdown of the operation of the EAS
in Minot that morning (Figueroa M., R. et al. 2004) (McChesney
R. and J. 2003) (Kidd D. 2004). However in a review of the Minot
event, published by the National Transportation Safety Board none
of the recommendations put forth relate to issues or problems
that originate from the realities of multiple ownership radio
clusters:
This research has confirmed that the recommendations
set forth by the NTSB relate more to the procedural mechanics
of activating the EAS than the policies of the FCC on multiple
ownership. In addition, the staffing practices of Clear Channel
KCJB radio (Kidd D. 2004) has nothing to do with the automated
activation of the EAS. It has been confirmed by this research
that had the single board operator attending KCJB that morning
had been presenthe would have not been able to activate
the EAS from KCJB. In addition, if the operator had not been
present civil authorities could have still activated the EAS had
they had the training and equipment to do so.
Nevertheless,
the derailment at Minot has become the model by which to measure
the apparent decline in broadcast localism (Anonymous 2004). However,
if the EAS is an essential component of the public warning system,
then analysis of what happened in Minot, which does not consider
the documented breakdown of human interaction with a digital electronic
system, is dangerously missing the point. As is further understood
by the inquiries of the Macdona, Texas and Grainteville, South
Carolina derailments, it is human interaction, not de-regulation
that becomes the issue in disseminating a warning through the
EAS.
Macdona, Texas A detailed study of the derailment
of 28 June 2004 at Macdona, Texas can be found in Appendix 1 of
this research. In the derailment incident at Macdona Texas
this researcher, through interviews with individuals at radio
stations within the San Antonio (EAS) area and the originating
source for a CEM, the National Weather Service in San Marcos,
Texas, found that the EAS system during this event was never activated.
This was also confirmed through interviews with officials of the
Environmental Protection Agency in Dallas, Texas, (Harris S. 2004).
The plume
of chlorine and ammonium nitrate gas from the accident impacted
areas on the southern edge of San Antonio about fourteen miles
to the northeast. At Sea World amusement park "...six people
were treated for minor respiratory irritation" (CNN 2004).
Three people died in this incident which involved the Burlington
Northern and Union Pacific Railway (Mason S. 2004).
Immediately
following the incident, this researcher contacted the National
Weather Service in New Braunfels, Texas. In a phone interview
with Bill Runyon data acquisition program manager, and John Zeiter
science and operations officer I was informed that the NWS did
not issue a CEM and could only do so if authorized by a emergency
manager (Runyon B. 2004). In contacting the local LP1 WOAI and
LP2 KKYX in San Antonio as well as a series of other stations
in the area, it was found that no EAS was issued to any of these
stations. However, in almost every case any radio station that
had a news department could hear emergency scanner traffic. With
this information, emergency message broadcasting was delivered
by Clear Channel Broadcasting WOAI and Cox Broadcastings KKYX-AM.
The Macdona
incident is an example of corporate radio carrying emergency messaging
broadcasts as a supplement to an EAS announcement that was never
delivered. The problem at Macdona, Texas was found to be similar
in nature to what happened in Minot, North Dakota in that an EAS
was never issued, either at the local, county, or state level.
Ironically by default, robotics stations in the San Antonio market
that could have delivered an EAS message electronically, did not
do so because the initiation of the process did not begin at the
local emergency management level (Becerra A. 2004). In addition
to no EAS activation the Environmental Protection Agency reports
that a community alert telephone network was never activated and
"The decision not to go forward with the alert was never
relayed back to the Incident Commander, who continued to operate
under the assumption that the notification was in progress"
(Mason S. 2004 p.9). In this case perhaps radio delivered the
only immediate information to the public about this event. In
particular it was the news departments of corporate owned radio
stations, Clear Channel broadcasting WOAI and Cox Broadcasting
KKYX, San Antonio, Texas that broadcast the first alerts of the
emergency based on information derived from scanner reports (see
Appendix I).
Graniteville
South Carolina Appendix V of this research discusses the
derailment of another freight train heading north near Graniteville,
South Carolina. This incident at occurred at about 2:40 in the
morning on 6 January 2005. The accident released chlorine gas
and killed nine people, injured approximately 250 and caused the
evacuation of over 5000 people (National Transportation and Safety
Board 2005).
Although
this incident occurred at 2:40 A.M. it was not until about three
hours later at 5:40 am when an EAS was delivered. The EAS system
was activated but as in the case of Macdona, Texas (and ultimately
with Minot) emergency message broadcasting was delivered aside
from an official EAS alert. This research found the delay in delivery
of the EAS to be human error. The local LP1 and LP2 stations for
this region are in Augusta Georgia. Both of these stations, WBBQ
and WYZA are controlled by Clear Channel Broadcasting.
It
is important to note that although these stations had not received
an EAS actuation they were already on the air broadcasting emergency
information to those people impacted by the event just across
the state line in Graniteville. It was Clear Channel's engineer,
Earl Welsh and his assistant who determined why there was no EAS
activation for the Augusta/Aiken area during the event. Welsh
stated in an interview with this researcher that the NWS transmitter
WBBQ was monitoring (Wrens, GA) was not the transmitter to which
the EAS actuation from the NWS was being sent (Aikens, SC). Once
the signal was transferred from the other NWS transmitter to the
local transmitter at Wrens Georgia, (the one that WBBQ and WYZA
were monitoring) the EAS came through fine (Welsh E. 2005). National
Weather Service Warning Coordinator Meteorologist Steve Naglic
stated that:
In the Graniteville case it was human error that produced the inertia that lent to the delay in the delivery of this alert, not the ability for the technology to perform. In addition, it was corporate radio (Clear Channel) station clusters in Augusta, Georgia that supplemented the local service lost by virtue of the late delivery of an EAS. News reports and live emergency message programming from these corporate radio broadcasters filled in the public service gap.
When the EAS Doesn't Work In the inquiries produced by this research of the derailments
at Macdona, Texas, and Graniteville, South Carolina, (events which
have emerged naturally in the progress of this research) robust
similarities exist with that of Minot. First, the EAS system was
never activated or it was activated late in the sequence of the
course of events. Next, there was a presence of corporate radio
stations at each of these events. Last, training, planning, and
cross-departmental communications emerges as an issue impacting
the dissemination of the EAS.
Analyzing
these issues this research concludes that, the establishment of
corporate radio and the de-regulated broadcast environment is
not a factor in the anomalies found in the dissemination of the
EAS in all three of these events. In fact it was corporate radio,
Clear Channel included, that assisted the EAS system in Macdona,
Texas and Graniteville, South Carolina by providing emergency
message broadcasting, outside the scope of the EAS. In both of
these events, corporate radio supplanted the non-existing or late
warnings of the EAS. In contrast even in Minot, although later
in the sequence of events, KCJB radio did go on the air and provided
emergency message broadcasting. (However, it should be noted that
the literature focuses the issue in Minot on the initial activation
of the EAS system, not on late newscasts about the event).
As
in the case of Macdona, Texas and early on in Graniteville, South
Carolina the EAS was not activated. In the Minot event, there
was no activation of the EAS. As in all three of these events
that activation would have originated from, local authorities
through a state or local network. Ironically, the EAS systems
at robotically controlled stations in San Antonio would have been
activated, as well as the EAS system residing in the (inaccessible
by telephone) KCJB studio; if an authorized activation would have
occurred. Those activations never came.
The
anomalies in the dissemination of the EAS in all three of these
derailments point to issues surrounding the preparedness of emergency
managers and their ability to interact with other agencies as
well as with radio stations. In addition the ability to have access
to an utilize EAS technology and its network are critical issues
surrounding these incidents. All of these issues exist aside from
the environment of de-regulated broadcasting.
What role does localism play within the
scope of the EAS?
Appendix II of this study reviews the Media Security and Reliability
Survey data derived from a survey conducted in 2003 by this committee.
In part IV the survey data is looked at naturalistically from
the perspective of two broad area themes:
Theme 1 Spatial Geographic Connections; geographic linking
of stations within the chain of stations.
Theme 2 Relations within the local programming area; needs dealing with the local human interface.
These themes were derived from Newton's dualistic
model of localism which adapted the idea of localism being defined
by both the geographic distribution of stations and the
local programming needs of the communities in which they
reside (Newton G. 1995). The MSR survey was analyzed to draw these
themes out from the responses of emergency managers and others
collected in the survey.
Of
theme number one: Seventy seven percent of the statements
made within these responses reflect issues associated with poor
reception of the EAS signal, weak linkages between stations and
problems with the distribution of the audio signal quality.
Of
theme two: The subcategory of Participation by Local Authorities
generated a response by 46% of those surveyed. Some of the
issues raised included: Getting help from various state agencies,
establishing civil authority, and the commitment and participation
of state police. Political isolationism and egos were also blamed
for problems within committees.
The
comments melded into these themes were from both a negative and
positive perspective. Thus, what is suggested by this analysis
is that localism, as defined by this segment of this research,
is evident in issues that surround broadcasters dealing with the
emergency alert system and ancillary local systems that surround
it. However, the limitation to this analysis is that it draws
from a succinct operational definition of localism.
Local Access and ENDEC Technology To follow up with the notion that local access to
an EAS is an important part of the protocol in providing the EAS
warning, this research considered a sample of radio stations and
their connectivity to local activation authorities through the
use of a encoder decoder (endec). In examining the Minot event
it is clear that the use of and access to an endec is a critical
component in understanding why an EAS could not be sent.
Appendix III of this research contains data derived from a sample
of 27 radio stations selected from towns similar in size to Minot
North Dakota and a selection of some towns outside that range.
All of these communities are adjacent to major rail lines and
highways. An official of selected radio stations in each community
was contacted and interviewed for this survey by phone. Each individual
was asked a set of questions that pertained to local level EAS
activation issues.
Thus, a key question in this survey was, does your county OEM
have ENDEC capabilities? Eighty percent of all the respondents
said there was no local activation capabilities at their stations.
Six of the stations sampled were LP1s and of these stations, three
had endec capabilities. In addition, some of these cited problems
with the delivery of the endec signal and the training of personnel
on the emergency management side.
More study is needed to understand the relationship of this data.
However, if local access for local emergencies is important then
endec systems and training in the use of these systems should
become more available.
The
technology of radio broadcasting is changing dramatically. The
EAS has been a part of those changes. Harris suggests that, "Today's
technology consumer devours lots of different media, and that
has taken the luster away from some old-fashioned information
stalwarts namely AM/FM radio" (Harris R. 2005). The delivery
of the EAS system is based around the old "stalwarts"
of radio. However, its digital structure gives it a chameleon
like character which allows it to reside in many other forms of
media, such as cell phones, the internet, pagers, and weather
radio to name a few. The term used to define this kind of system
is an integrated warning system (Anonymous 2002). The Partnership
for Public Warning advocates this kind of ubiquitous adaptation
(Lemos R. 2002) (Partnership for Public Awareness 2004).Some of
this change is already taking effect. In 2004 NOAA Weather Radio
was given the title as All Hazards Radio and now even "terror
warnings will soon be added to an expanded weather radio network"
(Associated Press 2004).
Although
the Emergency Alert System can be integrated into a wide range
of communication devices the PPW cautions that "Public
Warning is a system- not a technology. Developing an effective
public warning system is a complex process that requires the integration
and management of many different elements. Selecting a technology
to disseminate warnings is often the easiest issue to address,
as there are many excellent technologies and systems available.
Moreover, a comprehensive public warning system will employ a
multitude of technologies" (Partnership for Public Awareness
2004). In an FCC notice of proposed rule making regarding the
use of integrated technologies, the Rehabilitation Engineering
Research Center on Telecommunications Access (RERC-TA) states:
Emergency management officials in Minot have learned this the hard way and now have a redundant system in place that incorporates a community alert network through the phone lines (City of Minot 2004), sirens, the EAS, and regular training drills (Debowey F. 2004). Minot Police Lt. Fred Debowey stated that "There is no longer any need for someone to be at the radio station when an emergency message comes through, as long as the station, Minot's KCJB, has its emergency alert equipment forwarding the signal automatically. And should the station go down, said Debowey, the department has a hotline to the state capital in Bismarck, the National Weather Service, and North Dakota State Radio" (Nislow J. 2003). But he cautions that even with state-of-the-art technology the human factor cannot be overlooked. "Training is essential for dispatchers and people on the radio side. Radio stations need to get to know their local emergency management people and it is critical that the emergency management people need to get familiar with their media outlets" (Debowey F. 2005).
Limitations To This StudyThis study looked only at the emergency alert system
in the context of its delivery through radio with respect to railroad
derailments. The survey of stations conducted in Appendix III
concentrated on small communities around the size of Minot North
Dakota, where the derailment model evolved from for this research.
Although in view of the many new emerging technologies that could
deliver an EAS message, radio still, by virtue of its ubiquity
of use and its simplicity is still a very viable means of delivering
the EAS. Radio is still the preferred means of keeping in touch
with the outside world during an emergency. Every emergency management
agency recommends that a battery radio be a part of shelter supplies.
Practically every automobile has a radio and every home has multiple
radios. But in the current programming environment what good might
a radio become if while in your shelter all you can hear are talk
shows fed by satellites from a distant city, or perhaps nothing
at all since the station you would be listening to was off the
air with no generator. In order for the technology of the EAS
to work, indeed, in order for emergency message broadcasting to
work there needs to be a commitment on behalf of the broadcasters
in an area who consider the threats of natural and human disasters
seriously.
Compounded Problems In Operations and Its Impact on EAS There is a problem in radio today. With de-regulation has come a limited FCC inspection staff. In the Pacific Northwest two FCC inspector cover 75 counties in the Washington and Oregon state region (Nguyen B. 2004). Appendix IV of this study gives examples of poor broadcasting practice that have been monitored over a period of three years. This sample includes numerous examples of both problems in operation and practice as well as technical breakdowns. In one of these instances this researcher filed a complaint with the FCC. Following the complaint, and subsequent follow ups no action was taken. Radio Broadcast Engineer Ralph Evans, owner of Evans and Associates, suggests that poor operating practice and maintenance is on the rise (Evans R. 2000).
Placing this issue into the arena of the delivery of the EAS is
not difficult. In one case cited in Appendix IV an LP1 was found
to be off the air for hours at a time. In one instance the station
went off the air for the whole weekend. The engineer of the station
was not to be found, the owners were not to be found, and when
this researcher questioned the local director of emergency management
the following weekday, she assured me she had no idea that the
station was off the air that long, yet she admitted that she should
have been told.
But in the context of the EAS, a whole team of broadcasters and
emergency managers must be motivated to make it work. Lonnie Shurtleff
chief engineer for KCMB in La Grande Oregon sums up the problem
with the common denominator of people.
Oregon Public Broadcasting state relay network coordinator Everett Helm in an interview expressed a more pessimistic perspective.
Greg McDonald,
President of the Montana Broadcasters Association, also reflects
the attitude that emergencies are generally local events and most
do not even require state wide activation. After years of patching
together relays, in a state where mountains cut off and isolate
large regions, McDonald is now waiting for the approval of a much
simpler, straight forward state emergency communications plan.
Using the existing NWS radio system, its focus is local and regional
(McDonald G. 2005).
Stark EAS Realities Helms statement regarding "nationwide
activation" is a cogent thought when one considers the number
of times the EAS system has been activated at the nationwide level....never.
McDonald reports that, "...about 1,000 local alerts a year
are transmitted over the system; nearly 80 percent are generated
by the National Weather Service, primarily in the 'Tornado Alley'
of the Midwest and the hurricane-prone states of the Gulf Coast"
(McConnell B. 2004). But during, the Northridge Earthquake, The
Eruption of Mount Saint Helens, and the attack on the World Trade
Center and The Pentagon, there was no activation. For an understanding
of this McConnel and Trigoboff cite Richard Rudman, director of
engineering for KFWB (AM) Los Angeles and head of the FCC's Emergency
Alert System National Advisory Council's Coordinating Council
for Local Stations:
Furthermore Rudman, EAS National Advisory Chairman for the FCC
states in e-mail sent to the Idaho EAS PEPAC pep list serve gave
this rationale for why the EAS was not activated on 9-11.
It
should also be noted that by the 18 September 2001 EAS routine
monthly tests of the national EAS were suspended. FEMA primary
entry point project manager Timothy Putprush, in an e-mail sent
the to the Idaho EAS PEPAC pep list serve stated the necessity
of this suspension:
In contrast, in 2004, the FCC issued a "...Notice of Proposed Rulemaking (NPRM) concerning the Emergency Alert System (EAS), seeking comment on how EAS can be improved to be a more effective mechanism for warning the American public of an emergency. The action stems in part from recommendations of the Media Security and Reliability Council (an FCC Advisory Committee), and the Partnership for Public Warning" (Federal Communications Commission 2004).
Is there a Need for a National Warning System?
If
Rudman's suggestion that the EAS was not activated on 9-11 because
the networks handled the situation adequately then the question
could be posed, 'is there really a need for an national alert
system at all?' Given Rudman's position that the EAS was not needed
on 9-11, McConnell and Trigoboff raise questions:
It is the position of this researcher that
the EAS system as it exists presently is not a fully functional
system at the local level. Problems exists between local public
authorities and the radio stations that they must be integrated
with. At the national level the system is "tested" every
month, but pragmatically there is no evidence that suggests the
system in itself is flawless. There is a need for a system tied
to regional and state designs. Given its history, the EAS is not
been used at the national level and given the local character
of hazards both human and natural, a great deal of burden could
be lifted from local broadcasters if a redesign of this system
could take place from the bottom up. That re-design should include
a commitment to balanced funding.
Closing Comments This study looked only at the application
of the EAS through the use of commercial radio. However, given
radio's ubiquity amongst the public, its simple use, and its ability
to provide immediate information, the power of this medium to
deliver the EAS should not be overlooked. In addition when broadcasters
choose to, their stations as well as their listening audience
benefit from providing timely, accurate emergency messages. This
kind of public service is being accomplished even within the current
atmosphere of de-regulation.
Radio still
plays a vital role in the dissemination of emergency messages
and the facilitation of the EAS. However to suggest that the EAS
system is a fully functional system is like saying an automobile
with bald tires, a bad carburetor and a leaking radiator is a
drivable car. Clearly, there are problems with the system. But
these problems existed pre and post de-regulation, and although
the system as a technology is gaining stability with time, it
is its human administration that this study has found to be the
issue. Complex state plans, ambiguous monitoring assignments,
and indeed the affective component of people committing time and
energy to the effort of making this system work all play a role
in its effective delivery.
Foremost,
this study revealed the issues surrounding the operation of the
EAS has little to do with the nature of de-regulation and the
new localism, and has much to do with the human factors inherently
a part of any system such as this. In fact the digital EAS system
is very much at home in an unattended studio.
Emergency
message broadcasting and the emergency alert system are important
components to a community wide self-defensive initiative. Managers
in smaller market radio stations and emergency managers with proclivities
toward the perception that "it can't happen here so who cares"
should seriously re-consider their paradigm. Terrorist activity
focused toward rural areas, smaller communities and "soft
targets" is a potential reality (Jordan L. 2005) (Council
of Foreign Relations 2005) (CNN 2002).
Although
NOAA and National Weather Service radio will now carry terrorist
alerts, it will be broadcast radio stations that will carry
the brunt of the delivery of information to the general public;
information such as evacuation routes and how to survive. In addition
to terrorist strikes other natural disasters require that the
public be prepared to communicate its needs in times of need,
radio can and has assisted in this need. However, the radio side
can only function if all involved with the emergency process establish
sound goals and directives and work together seriously.
As
for the technology of the digital emergency alert system, it is
as much at home in a small town's unattended automated studio,
as it is in a low powered FM station, or bolted to the communications
rack of a corporate cluster broadcaster. By itself the digital
EAS is localism.
Equity of load Radio
stations are only conduits for emergency messages. They are mandated
by law to carry these messages or at least have the equipment
to do so, if the messages ever come. Most do so with little hesitance.
However, state and local authorities have no requirement to use
these stations. Granted the nature of both these functions are
different, but the bottom line is if the resource of the radio
station is to be used to communicate to the public then those
that authenticate the messages for that use need to be equipped
to know what is expected of them. Engagement of both the media
and local authorities into a cooperative working relationship
is critical to making the local plan work. Minot Police Lt. Fred
Debowey suggests:
"Everybody believes that emergency services is the police
and the fire response but its not. Their is a third, and that
is the radio media. We all provide an equal share of the responsibility
of transmitting communications to the public. When somebody says.
'it's the police department or the dispatch centers responsibility
to get the word out. I don't agree with that. What I do agree
with is that we all share an equal burden in ensuring that the
public is notified when an emergency happens. The only way to
do that is by everybody getting together and saying we have an
emergency and this is how we can get the message out. It's emergency
services, police fire and the emergency management office, but
an integral part of this communications chain is the media"(Debowey
F. 2005).
Assessment, Drill, and Training Assess your hazards at both the local and regional
levels. Bring in geologists, climatologists, geographers, planners,
sociologists, historians and review the possibilities for disasters.
Establish the geographic dimensions of your regions and local
service areas around the potentials for local and regional disasters.
For example forest fires can have a regional character. In those
regions make sure that communications networks can be developed
with that regional breadth in mind. Local, and regional drills
that incorporate the actual operation and test of the EAS is crucial.
Operation Heartland Defense (Springer D. 2004) is an example of
scenario based drill which incorporated local commercial communications
groups. Chris O'Hearn engineer for Family Radio Incorporated La
Crosse, Wisconsin, a participant in the Heartland Defense drill,
suggests that the county needs to have a clear understanding what
the local radio station can provide and how to get in contact
with personnel at the station (O'Hearn C. 2004).
Training
is component discussed in the FCCs 2004 notice of proposed rulemaking
(NPRM) concerning the EAS stating:
"Some broadcasters and cable operators state that the EAS
system and equipment are difficult to learn and use during actual
emergencies and that the infrequent use of the equipment results
in staff members being unable to remember how to use it when necessary.
Additionally, lack of EAS training for emergency management personnel
is a concern"(Federal Communications Commission 2004).
Lt. Debowey agrees that training on both the emergency management side and the radio side is essential. "Radio stations need to get to know their local emergency management people and it is critical that the emergency management people need to get familiar with their media outlets"[2005 #514]. However, equally important who should provide and pay for this training? Prior to de-regulation, the FCC provided testing for a series of personal licenses required to operate a broadcast station. At the basic 3rd Class Endorsed broadcast license these tests included questions on the then active EBS system (Federal Communications Commission 1976). Although some sort of formal training in the use of the equipment is vital, weekly and monthly testing can assist in providing experience to operators. Training combined with testing the system is a critical aspect of KPQ radio's integration of the EAS into their station. KPQ engineer Pete Peterson suggests, "We are going to participate with the EAS board to do training, test the system, and trouble shoot the system. The attitude of this radio station is that, we're here for the public and by serving the public we will benefit"(Media Security and Reliability Council 2003).
Design the system from the bottom up Focus on local issues. The evidence is clear, a national
level warning system has never been used. However the EAS as well
as the EBS system has been activated numerous times for local
emergencies (McConnell B. 2004) (Poulsen K. 2004). Tornadoes,
earthquakes, forest fires, derailments, terrorist attacks, are
local, not national events. Bottom-up planning is a much more
logical perspective in a system that is made to serve a locality
or region. Furthermore it is much easier to test the system at
lower levels before tieing them into upper levels. It is much
easier to build at the local level first then slowly redesign
the lower levels so they fit more readily into the upper end of
the network. This approach is much more reasonable for individuals
at the lower levels as well. To amass a complete system all at
once and then try to make it fit is much more difficult especially
when the problems that the system addresses is local.
The
National Weather Service NOAA weather radio, all hazards radio
system is becoming a simple and effective way to structure a local
network. National Weather service warning coordinator John Paul
Martin suggest "This is where the all hazards approach to
weather radio comes in. NOAA weather radio is really now NOAA
weather radio all hazards radio. What it allows is emergency managers
at the state level, to request that we, the National Weather Service
send a message out for them" [2005 #500]. For example, the
Washington State plan states that, "NOAA/NWS is fully integrated
into the system, so event's that were not originated by NWS are
still routed through their transmitters" (Tharp J. 2004).
In addition not only can radio stations use the NWS as a monitoring
point for their EAS, but conversely the public can hear NOAA weather
radio with dedicated receivers. These receivers are becoming more
available and in the direction of alternative public alert and
warning systems the frequency of NWS radio is being integrated
into other receiver types as well.
Finally,
to insure viability of the system state plans should be simple,
understandable, and accessible. This will allow for better participation
of broadcasters in the system.

LAST UPDATE 7:39 PM 26 April 2005
6:30 28 April 2005 My daughter told me she has a baby on the way.