What Happened in Minot? On 18 January 2002, at 1:45 a.m. one mile west of Minot, North Dakota, a freight train of the Canadian Pacific Railway derailed. The train was pulling 112 (North Dakota Emergency Management 2003) cars, twentyone of which derailed. Fifteen cars carried anhydrous ammonia; at least one ruptured and another developed a leak (North Dakota Emergency Management 2003). The event killed one person and sent hundreds of people in Minot and the Ward County area to hospital. A series of lawsuits ensued (Anonymous 2002) which, two years later, are still in litigation (Anonymous 2002; Associated Press 2004).
According to Ward County Emergency Management
Coordinator Thom Mellum, within two minutes of the accident officials
from the Canadian Pacific Railway had notified local Ward County
authorities that a derailment had occurred near Minot. However,
the full scope of the accident was not immediately known. By 2:15
that morning local authorities including the fire department,
sheriff, officials from the office of emergency management and
the railroad had staged just above the valley where the derailment
occurred near the housing subdivision, Tierrecita Vallejo(Mellum
T. 2003).
Mellum
noted that by about 2:30 a.m. the group realized that no information
had been put out over the radio. It is unclear why this problem
existed. One position suggests that "Clear Channel
had just bought out all of the stations in town and "the
police called the town radio stations, six of which are owned
by the corporate giant Clear Channel" but the phone went
unanswered (The Information Policy Institute, Tele-Information
et al. 2003), suggesting that no one was at the station. (A characterization
blamed on Clear Channel and media giants in general that practice
a personnel strategy of running unattended stations to save money
(Staples B. 2003)). Another argument presents the position that
the radio station itself was not technically linked to the EAS
at the time of the accident Mellum T., 2003 #110]. Lee, suggests
that authorities surrounding the issue are now beginning to admit
"that someone was always on duty during the night, but busy
phone lines and technological misunderstandings resulted in the
emergency failure (Lee J. 2003).
Rick
Stensby, manager of KCJB, and of five other Clear Channel stations
in an interview with this researcher confirms that an 18 year
veteran board operator was at the controls of the station that
night and immediately after the explosion, began "to get
calls from listeners in the area asking what had happened. So
we got our news man up to go down to the police department and
down at the site, so we had live broadcasts going on shortly after,
as soon as anybody knew what was going on" (Stensby R. 2004)
He notes that local emergency officials, had the old EBS telephone
number and could not get through to the station on that number.
Jay Davis, former operations manager of KCJB before Clear Channel
states:
In addition the EAS system at the station was operational and had just been actuated a few days earlier by the National Weather Service in Bismarck for a severe winter weather warning. However, on the morning of the derailment the EAS at KCJB was not actuated, from any authorized outside agency capable of activating our system [2004 #363].
What Went Wrong? A key technical issue is that since the EAS system
at KCJB could not be activated, likewise, none of the other stations
in the local EAS chain could send out any alert. The EAS system
can only be actuated by those in authority that decide there needs
to be actuation of the EAS. In addition the digital character
of EAS allows for actuation of a radio station's monitor with
a signal received by it from a remote source; by radio. ENDEC
(encoder decoder) units are used to send actuations and emergency
messages from operational centers to various radio stations with
an operating receiver (KCJB). The former EBS system required a
telephone line and a human voice to convey an emergency message.
The fully automated EAS can technically operate without any human
input, exclusive of that human decision to actuate the system.
From
a human standpoint attempts by local authorities to contact someone
by telephone at KCJB, rather than send an actuation from the local
dispatch center emulates problems existing with the EBS system.
It might also be noted that efforts to contact someone at the
local television station (KMOT), also failed. If the EAS at KCJB
would have received an actuation signal, KMOT, which monitors
KCJB would have also passed this along by interrupting their programming.
Fred Debowey, officer in charge of the Minot Community Alert
Network system, stated in an interview with this researcher
that, "EAS is not really well loved in North Dakota right
now and not just because of Minot.
"We've
asked for training, it's not a difficult system to understand,
if someone can walk you through it. But we couldn't get the state
emergency managers or even the feds would do it, and it's their
system" (Debowey F. 2004). He adds that the EAS system failed
on both ends during the derailment; the station had equipment
on the wrong frequency that, although tested to be good just the
friday before failed during the emergency. "We made a mistake
here, and they had some wrong equipment" (2004). Mellum added
that, "As far as the response during the event everyone worked
well together.
The
main problem was with communications. There was not much that
we would do differently with regard to responding to it. Getting
the crucial information out to people, that's where we fell down"
(Mellum T. 2003). Although an EAS alert was not formally
issued, there is evidence that a concerted effort to inform the
community by both local authorities and radio station personnel
was performed: "Once people (local authorities) were able
to tell us what to do, it was on the air. We ended up with just
about an entire staff, the ones that could get out that early,
came in and manned the phones, and started getting the information
out on the air (Stensby R. 2004).
Minot
Emergency Services Since the Derailment An
extensive overhaul of the communications system was initiated
immediately after the derailment which included reviewing both
the human links and the mechanics of the system. Mellum stated
that since the derailment a concerted effort has been put forth
to include the media in the local emergency planning meetings.
In addition a direct line now exists from the central dispatch
in the county to the National Weather Service in Bismarck, ND
so that the EAS can be activated (for any type emergency) directly
on both radio and television. Stensby noted that engineers from
Clear Channel radio were accessed to help assist with the EAS
system at the local dispatch center (Stensby R. 2004) (Draovitch
D. 2004). "We learned that we just can't take anything for
granted" and now the EAS system is being tested regularly
twice each month (Mellum T. 2003).
Lt.
Debowey suggests that the strength of the new system is in its
integration with built in back up systems and redundancies that
go beyond the dependency placed on the radio and television based
EAS. This integrated system includes the conventional EAS system,
local community sirens, and a newly acquired Community Alert
Network (CAN) (City of Minot 2004) (Debowey F. 2004). CAN
is a means of using telephones to alert people who may be impacted
by a hazardous event [CAN, 2004 #374]. The CAN system uses a modified
Geographic Information System (GIS) that allows emergency management
officials to quickly and easily delineate on a computer based
map, a perimeter of concern with respect to an emergency event.
Once this area is identified and a message is decided on to be
sent, the information is sent via the internet along to one of
two CAN communications centers in the U.S. From that point the
message is immediately processed and sent to telephone numbers
identified within the critical area (Dines M. 2004). In a recent
test Debowey says that the Minot system, presently funded with
a Homeland Security grant, made "96 telephone calls in about
2 minutes" (Debowey F. 2004).
Mathew
Dines, [2004 #129] regional account manager for Community Alert
Systems says that the system can reasonably handle 15,000 calls
per hour, depending on the size of the message and the number
of telephone exchanges the messages will encounter (Baechel K.
2004). The Minot system, first tested in April of 2004, can also
incorporate cell phones and is available for all of Ward County
(City of Minot 2004). "Everybody has a telephone and at 2
o'clock in the morning the telephone will ring and wakes most
people up where the sirens will not wake you up in your house
and most people are not watching a TV or listening to a radio
at 2 or three or 4 in the morning. So this (CAN) was not the all
in one inclusive warning system, it's a piggy back to everything
else we have" (Debowey F. 2004).
A
Parallel Scenario: San Antonio, Texas On
28 June 2004, at 5:15 a.m. a collision between a Burlington Northern
and Union Pacific freight train near Macdona, Texas, about ten
miles southwest of San Antonio, produced a chlorine gas and ammonium
nitrate release. 40 cars were derailed from the tracks. Although
there was no call for any evacuations, 50 people were sent to
hospital and three people died
(Bexar County Emergency Management 2004). The plume from the gas
drifted as far as Sea World, a large amusement park in San Antonio
"where six people were treated for minor respiratory irritation"
(CNN 2004).
First reports of the accident were inadvertent. A 911 call from
two women reporting smoke in their house, precipitated the first
responses by the fire department. At that time fire officials
thought they might be responding to a house fire. But when they
arrived on the scene they found the two women in the house dead
and noted a green cloud of gas in the area. It was not until about
6:30 a.m. that hazardous material teams began staging in the area
(Harris S. 2004).
EPA
Findings In an Emergency Response Review conducted by
the Environmental Protection Agency in Dallas, Texas it was determined
that a breakdown in communications within the emergency teams
responding to the incident occurred that inhibited the public
warning phase of the response (Harris S 2004). The EPA's sinal
report on the incident stated:
"Incident Commander requested an emergency notification at approximately 0715 hours on June 28. Within the 911 communications center, it was determined the number of houses covered by the notification, based on plume modeling of the chlorine release, was approximately 57,000 and the phone notifications would take an onerous amount of time (approximately 8 hours). The decision not to go forward with the alert was never relayed back to the Incident Commander, who continued to operate under the assumption that the notification was in progress" (Mason S. 2004).
Limitations
to the One System. The system employed
in the telephone notification process in Bexar county operates
in a similar fashion to that of the CAN system in Minot, ND. That
is, once a determination is made that an alert needs to be made,
and an appropriate message is decided upon and constructed, an
area within the community is electronically delineated, and finally,
calls are made to that area. In the case of the Macdona, Texas
derailment and release, the area where notification was to be
made was determined by the use of Aloha, software model
which, given the type of gas released, factored in various meteorological
and topographic variables, to provide a spatial model showing
the dispersion of the gas plume (Harris S. 2004) (Baechel K. 2004).
"In an interview with Robert Adelman, public safety communications
manager for the sheriff's department, told the San Antonio Express-News,
The computerized telephone warning system wasn't designed to handle
blanket calls to thousands of households, Adelman said, 'so officials
turned to public announcements on television and radio'"
(Associated Press 2004). However these announcements were
not EAS actuations. As Harris points out the system to enable
the county to release EAS activations is not in place yet, and
the county has been working with NOAA to get it started (Harris
S. 2004).
No
EAS Actuation Within the San Antonio region, according
to the Texas State EAS Plan (Texas Association of Broadcasters
2003), the LP1 for the area is WOAI 1200 AM, owned by Clear
Channel Broadcasting and the LP-2 for the area is KKYX 680
AM, owned by the Cox Broadcasting Group, both, major radio
corporations. In the plan, both of these stations monitor the
Texas State Network and the National Weather Service from San
Marcos, WXK-67 (162.55 mHz VHF) as EAS sources [2003 #83]. In
an interview conducted by this researcher with National Weather
Service officials from San Marcos, to determine if an EAS was
initiated from NOAA, Bill Runyon NWS forecaster stated that, "No
we did not issue a CEM, Civil Emergency Message or Chemical Emergency
Message and we do not issue those ourselves unless asked to by
the community. The community never asked us to do so, they have
to request that they issue such a statement. They also want forecasts
for dispersal purposes, and evaluation. I would assume that they
contacted us for that but I am not sure" (Runyon B. 2004).
To further confirm that no EAS was issued for the Macdona, Texas
derailment, this researcher conducted a telephone survey of stations
within the region that would have carried this alert which included
the Local Primary 1 (LP1) (WOAI) and Local Primary 2 (LP2) (KKYX)
(Appendix I, Macdona, Texas Derailment Station Survey provides
details of this study) (Mustoe M. 13 July 2004). Ten stations
were chosen that fell within a 25 mile radius of Macdona, Texas
(Theodric Technologies LLC 2004). Although it was found that many
of these stations interrupted regular programming to make an announcement
that the derailment had occurred, none of the stations, including
the LP1 (WOAI) and the LP2 (KKYK) reported having received an
EAS actuation related to the Macdona, Texas derailment originating
from either the NWS or an ENDEC system from emergency services
within the area . In one instance (WOAI LP1) police scanner traffic
provided the news department with initial indication that the
derailment had occurred. The LP2 KKYK also carried news of the
event.
MINOT AND SAN ANTONIO FINDINGS
Market
Similarities Although both of these
cities differ considerably in population, both share commonalties
with respect to the challenge of initiating the EAS in this similar
situation; a train derailment and subsequent release of hazardous
materials. The radio markets in both cities are dominated by corporately
controlled radio stations. Furthermore, the local primary EAS
stations in both cities are operated by corporate entities, Clear
Channel Broadcasting and the Cox Radio Group. In particular Clear
Channel Broadcasting, owns both KCJB, Minot, and WOAI in San Antonio.
In both the Minot and San Antonio derailments the EAS system was
not actuated. Both systems are identical in operation. In the
case of KCJB, the primary station in Minot, there was no digital/electronic
outside actuation of its EAS system by an official source of actuation,
and in the case of WOAI and KKYX, the LP1 and LP2 respectfully,
in San Antonio there was also no digital/electronic outside actuation
of their EAS systems by an official source of actuation.
In both Minot and San Antonio, the corporately owned primary EAS
stations maintain news departments. In both cities these stations
responded to each emergency by supplementing its programming with
special news reports, news breaks, and other sources of information
derived from their news departments.
In both Minot and San Antonio, it was found that computer controlled,
unattended stations also exist with the capability of providing
an EAS which, in both cases were not activated because of no digital/electronic
outside actuation of their EAS systems by an official source of
actuation. All of these stations were owned by corporate sources.
Did the EAS Work Within the Realm of the New Localism?
Minot the quintessential example of the demise of localism? Did the EAS Work Within the Realm of the New Localism? The derailment in Minot, North Dakota has been used as a primary example of how the EAS system should fail as a consequence of the EAS being delivered by corporately controlled radio (Anonymous 2004) (Staples B. 2003) (Woosley L. 2003). Lee shows how in particular Clear Channel Broadcasting has coalesced this issue in Minot:
It is suggested that the company, Clear Channel Communications has become ..."the poster child for critics of media concentration" (Shields T. 2003). In a study conducted by Cornell University dealing with corporate broadcasting and in particular the operations of Clear Channel Communications Incorporated, it was stated of the Clear Channel's operation in Minot: "In at least one instance, Clear Channel's cost cutting practices have undermined public safety. In Minot ND. the lack of staffing at Clear Channel's radio stations impeded the activation of the emergency radio response system following a train derailment and a hazardous spill" (Figueroa M., R. et al. 2004).
Corporate Radio in Minot The Federal Communications Commission, since the time of the derailment has not found Clear Channel's radio stations in Minot in violation of any of the requirements for maintaining EAS monitors. The station's EAS system was working at the time of the derailment (Stensby R. 2004). Furthermore as a corporate entity, Clear Channel did not buy up independent stations in Minot. Merli reports that by 1998 "two-thirds of all stations 65.3% in Arbitron rated markets are consolidated duopolies or superduopolies. ("A superduopoly is a combination of three or more AMs or three or more FMs that are co-owned and serving the same market" (Merli J. 1998). There was Corporate Radio in Minot before Clear Channel. Stensby, who worked in the Minot market before the Clear Channel take over, and was manager of one of the duopolies Clear Channel took over stated that, two local duopolies (Zier J. 1994) containing three stations a piece and owned by two separate corporations, (Reiten and Roberts Broadcasting) were ultimately purchased by Clear Channel. In addition the EAS monitors located at all six of the stations presently owned by Clear Channel in Minot, were in place before the buy out of these other radio corporations and evidence to the proper operation of these EAS has been observed since 1997 (Stensby R. 2004). Former operations manager for the Reiten radio group, Jay Davis suggests:
Staples suggests that, "When a media giant swallows a station, it typically fires the staff and pipes in music along with something that resembles news via satellite" (Staples B. 2003). However according to Stensby when Clear Channel Broadcasting, (a media giant) took over the two local duopolies (local media giants) very little change incurred:
Former owner of the Reiten broadcasting group Chester Reiten, who sold the stations to Clear Channel, suggests that "...the stations basically run the same programming, but they seem to have lapses more often and there are fewer people" (Reiten C. 2004).
Could an activation of the KCJB.studio EAS
have taken place that morning?
The
finding of this research suggests that in the corporate radio
environment of both Minot, North Dakota and San Antonio, Texas,
on the side of the radio stations, run by these corporations,
the electronic condition of the EAS system was operational. It
was the inadequacy of EAS actuation process by agencies taking
full advantage of integrating the digital capabilities of the
EAS into their emergency messaging system and the human interface
between radio stations and local EAS actuators that created the
problem. The operational philosophies of deregulation and corporate
broadcast economies of scale had little impact on these two situations.
In their report of 2002, The National Transporation board stated that:
A critical
aspect of this statement refers to an understanding of the inherent
technical nature of the EAS. With the new EAS system operators
at Minot Central Dispatch had at least two alternative existing
EAS access points available to them on the morning of the accident.
First, a civil emergency message (CEM) could of been issued by
calling the (24 hour) telephone number of the National Weather
Service in Bismarck, North Dakota. The National Weather Service
which is an input monitoring source on the EAS box at KCJB, would
of then activated the EAS through the LP1 (KCJB) and in-turn the
stations that monitor KCJB. Secondly, an EAS activation could
of been initiated by contacting KFYR television in Bismarck. In-turn
KFYR would feed this message via its access to the network to
stations such as KMOT In contrast, if endec capabilities would
have been in place at the time of the accident, operators at Minot
Central Dispatch could have directly accessed the local EAS boxes
at KCJB from their offices, bypassing telephone conversations
all together.
As this research emerged an additional derailment occurred in January 2005 at Graniteville, South Carolina. In this incident tank were breached closed to the city of Graniteville which forced the evaluation of five thousand people. Nine people died in the incident and 500 were sent to hospital. An evaluation of this event was conducted by this researcher using the same approach as was taken in evluating the Macdona, Texas derailment. An overview of the Graniteville, SC derailment is given in Appendix IV and a contrast and comparison of this event with the Minot and Macdona derailments is given in the conclusions of this paper.
This research now considers the EAS and localism
(its electronic and human components) in the context of specific
problems reported in an EAS state by state survey produced by
the Media Security and Reliability Council (Media Security and
Reliability Council 2003).
