Shipping
Information
Packaging: All fine art prints are are carefully and professionally packaged in protective
tubes. Boxed sets of prints are bubble wrapped in cardboard cartons for
extra strength and security. We
do everything possible to insure that your prints arrive to you undamaged
and in good condition, but we have no control over damages incurred by careless processing during
shipping, or for lost packages, which is why we insure all orders and
provide a UPS tracking number for you.
Shipping: We make every effort to ship your order within 48 hours of receipt.
Satisfaction/Returns: It is very important to us that you are happy with the prints that you
purchase.
Kayla Komito adheres to the highest standards in creating the
original paintings and we produce prints to the same high standards. Because
each original painting is unique, the print dimensions we list are accurate
in the vertical dimension but will vary slightly in the horizontal dimension.
Print images on our web site are accurate renderings because they are
digital files reduced from the original master images. The print you will
receive is a much more detailed and color saturated version of what you
see in Kayla's gallery. It is printed with archival inks on the highest
quality of paper.
You will have 3 days from the date of receipt to inspect
your order and notify us by email of any problems and request an authorization for return. Because handling and
packaging of fine art prints requires professional care to avoid damage
to the prints we only accept returns which have been properly and securely packaged.
If we have made an
error and shipped you the wrong item we will credit your account for the
cost of the return shipping and we will pay the shipping for the replacement.
Boxed sets must be returned in their entirety.
In the event of damage
to an order during shipping, or loss of an order, you will need to process
the claim. |