|
Our Instutution Means
Eastern Oregon University
|
National Group Means
Four-Year Public Institutions
|
Mean Difference
(Satisfaction)
|
| Items |
Impor-
tance
|
Satisfaction/
SD
|
Performance Gap
|
Impor-
tance
|
Satisfaction/
SD
|
Performance Gap
|
Our Inst -
Ntl' Group
|
| 1. Most students
feel a sense of belonging here. |
5.60
|
5.13/ 1.29
|
0.47
|
5.54
|
4.73/ 1.48
|
0.81
|
0.40***
|
| 2. The campus staff are caring and
helpful. |
6.29
|
4.99/ 1.40
|
1.30
|
6.24
|
4.38/ 1.47
|
1.41
|
0.16**
|
| 3. Faculty care about me as an individual. |
6.12
|
4.85/ 1.37
|
1.27
|
6.09
|
4.65/ 1.52
|
1.44
|
0.20***
|
| 4. Admissions staff are knowledgeable. |
6.25
|
4.88/ 1.49
|
1.37
|
6.12
|
4.73/ 1.49
|
1.39
|
0.15**
|
| 5. Financial aid counselors are helpful. |
6.19
|
3.93/ 1.75
|
2.26
|
5.97
|
4.41/ 1.67
|
1.56
|
-0.48***
|
| 6. My academic advisor is approachable. |
6.52
|
5.49/ 1.74
|
1.03
|
6.41
|
5.13/ 1.76
|
1.28
|
0.36***
|
| 7. The campus is safe and secure
for all students. |
6.42
|
5.74/ 1.15
|
0.68
|
6.45
|
5.06/ 1.52
|
1.39
|
0.68***
|
| 8. The content of the courses within
my major is valuable. |
6.60
|
5.28/ 1.38
|
1.32
|
6.57
|
5.24/ 1.38
|
1.33
|
0.04
|
| 9. A variety of intramural activities
are offered. |
5.43
|
5.34/ 1.35
|
0.09
|
4.80
|
4.86/ 1.36
|
-0.06
|
0.48***
|
| 10. Administrators are approachable to
students. |
5.90
|
4.66/ 1.34
|
1.24
|
5.75
|
4.55/ 1.40
|
1.20
|
0.11*
|
| 11. Billing policies are reasonable. |
6.19
|
4.56/ 1.59
|
1.63
|
6.08
|
4.45/ 1.62
|
1.63
|
0.11
|
| 12. Financial aid awards are announced
to students in time to be helpful in college planning. |
6.31
|
4.14/ 1.71
|
2.17
|
6.07
|
4.29/ 1.69
|
1.78
|
-0.15*
|
| 13. Library staff are helpful and approachable. |
6.01
|
5.21/ 1.36
|
0.80
|
5.98
|
5.11/ 1.51
|
0.87
|
0.10
|
| 14. My academic advisor is concerned about
my success as an individual. |
6.37
|
5.31/ 1.72
|
1.06
|
6.23
|
4.82/ 1.76
|
1.41
|
0.49***
|
| 15. The staff in the health services area
are competent. |
6.16
|
5.49/ 1.27
|
0.67
|
5.81
|
4.67/ 1.48
|
1.14
|
0.82***
|
| 16. The instruction in my major field is
excellent. |
6.58
|
5.29/ 1.41
|
1.29
|
6.54
|
5.20/ 1.42
|
1.34
|
0.09
|
| 17. Adequate financial aid is available
for must students. |
6.38
|
4.31/ 1.64
|
2.07
|
6.23
|
4.26/ 1.75
|
1.97
|
0.05
|
| 18. Library resources and services are
adequate. |
6.33
|
4.70/ 1.61
|
1.63
|
6.29
|
4.89/ 1.61
|
1.40
|
-0.19**
|
| 19. My academic advisor helps me set goals
to work toward. |
6.15
|
4.82/ 1.75
|
1.33
|
5.99
|
4.46/ 1.75
|
1.53
|
0.36***
|
| 20. The business office is open during
hours which are convenient for must students. |
6.02
|
5.00/ 1.41
|
1.02
|
5.93
|
4.73/ 1.51
|
1.20
|
0.27***
|
| 21. The amount of student parking space
on campus is adequate. |
6.05
|
3.17/ 1.71
|
2.88
|
6.19
|
2.96/ 1.89
|
3.23
|
0.21**
|
| 22. Counseling staff care about students
as individuals. |
6.01
|
4.89/ 1.33
|
1.12
|
5.89
|
4.55/ 1.40
|
1.34
|
0.34***
|
| 23. Living conditions in the residence
halls are comfortable (adequate space, lighting, heat, air, etc.) |
5.78
|
3.56/ 1.57
|
2.22
|
5.67
|
4.19/ 1.57
|
1.48
|
-0.63***
|
| 24. The intercollegiate athletic programs
contribute to a strong sense of school spirit. |
5.51
|
4.10/ 1.62
|
1.41
|
5.08
|
4.26/ 1.56
|
0.82
|
-0.16*
|
| 25. Faculty are fair and unbiased in their
treatment of individual students. |
6.44
|
4.42/ 1.54
|
2.02
|
6.38
|
4.77/ 1.54
|
1.61
|
-0.35***
|
| 26. Computer labs are adequate and accessible. |
6.42
|
5.18/ 1.52
|
1.24
|
6.28
|
4.72/ 1.69
|
1.56
|
0.46***
|
| 27. The personnel involved in registration
are helpful. |
6.25
|
4.82/ 1.57
|
1.43
|
6.16
|
4.81/ 1.54
|
1.35
|
0.01
|
| 28. Parking lots are well-lighted and secure. |
6.03
|
4.70/ 1.54
|
1.33
|
6.22
|
4.54/ 1.66
|
1.68
|
0.16*
|
| 29. It is an enjoyable experience to be
a student on this campus. |
6.31
|
5.29/ 1.39
|
1.02
|
6.18
|
4.93/ 1.55
|
1.25
|
0.36***
|
| 30. Residence hall staff are concerned
aobut me as an individual |
5.53
|
4.42/ 1.62
|
1.11
|
5.21
|
4.40/ 1.48
|
0.81
|
0.02
|
| 31. Males and females have equal opportunities
to participate in intercollegiate athletics. |
5.71
|
5.41/ 1.33
|
0.30
|
5.30
|
4.87/ 1.35
|
0.43
|
0.54***
|
| 32. Tutoring services are readily available. |
6.30
|
5.54/ 1.34
|
0.76
|
5.90
|
4.93/ 1.47
|
0.97
|
0.61***
|
| 33. My academic advisor is knowledgeable
about requirements in my major. |
6.64
|
5.55/ 1.69
|
1.09
|
6.50
|
5.26/ 1.70
|
1.24
|
0.29***
|
| 34. I am able to register for classes I
need with few conflicts. |
6.66
|
3.97/ 1.97
|
2.69
|
6.54
|
4.48/ 1.89
|
2.06
|
-0.51***
|
| 35. The assessment and course placement
procedures are reasonable. |
6.08
|
4.68/ 1.40
|
1.40
|
6.03
|
4.75/ 1.44
|
1.28
|
-0.07
|
| 36. Security staff respond quickly in emergencies. |
6.03
|
4.40/ 1.44
|
1.63
|
6.18
|
4.61/ 1.48
|
1.57
|
-0.21**
|
| 37. I feel a sense of pride about my campus. |
5.73
|
4.87/ 1.42
|
0.86
|
5.68
|
4.78/ 1.54
|
0.90
|
0.09
|
| 38. There is an adequate selection of food
available in the cafeteria. |
5.76
|
3.62/ 1.81
|
2.14
|
5.61
|
4.17/ 1.77
|
1.44
|
-0.55***
|
| 39. I am able to experience intellectual
growth here. |
6.36
|
5.38/ 1.29
|
0.98
|
6.32
|
5.30/ 1.32
|
1.02
|
0.08
|
| 40. Residence hall regulations are reasonable. |
5.60
|
4.40/ 1.58
|
1.20
|
5.38
|
4.43/ 1.54
|
0.95
|
-0.03
|
| 41. There is a commitment to academic excellence
on this campus. |
6.30
|
5.10/ 1.32
|
1.20
|
6.27
|
5.00/ 1.39
|
1.27
|
0.10
|
| 42. There are a sufficient number of weekend
activities for students. |
5.71
|
3.98/ 1.65
|
1.73
|
5.24
|
3.95/ 1.62
|
1.29
|
0.03
|
| 43. Admissions counselors respond to prospective
students' unique needs and reuests. |
5.95
|
4.67/ 1.38
|
1.28
|
5.82
|
4.55/ 1.43
|
1.27
|
0.12*
|
| 44. Academic support services adequately
meet the needs of students. |
6.03
|
4.84/ 1.31
|
1.19
|
5.89
|
4.66/ 1.36
|
1.23
|
0.18**
|
| 45. Students are made to feel welcome on
this campus. |
6.21
|
5.24/ 1.36
|
0.97
|
6.09
|
4.92/ 1.49
|
1.17
|
0.32***
|
| 46. I can easily get involved in campus
organizations. |
5.83
|
5.16/ 1.39
|
0.67
|
5.58
|
4.85/ 1.46
|
0.73
|
0.31***
|
| 47. Faculty provide timely feedback about
student progress in a course. |
6.30
|
4.65/ 1.47
|
1.65
|
6.21
|
4.70/ 1.53
|
1.51
|
-0.05
|
| 48. Admissions counselros accurately portray
the campus in their recruiting practices. |
5.98
|
4.81/ 1.50
|
1.17
|
5.70
|
4.59/ 1.44
|
1.11
|
0.22***
|
| 49. There are adequate services to help
me decide upon a career. |
6.20
|
4.60/ 1.47
|
1.60
|
6.11
|
4.66/ 1.55
|
1.45
|
-0.06
|
| 50. Class change (drop/add) policies are
reasonable. |
6.10
|
5.00/ 1.57
|
1.10
|
6.10
|
4.90/ 1.63
|
1.20
|
0.10
|
| 51. This institution has a good reputation
within the ocmmunity. |
6.10
|
5.09/ 1.50
|
1.01
|
6.08
|
5.22/ 1.46
|
0.86
|
-0.13*
|
| 52. The student center is a comfortable
place for students to spend their leisure time. |
5.61
|
4.69/ 1.46
|
0.92
|
5.59
|
4.88/ 1.54
|
0.71
|
-0.19**
|
| 53. Faculty take into consideration student
differences as they teach a course. |
6.13
|
4.42/ 1.52
|
1.71
|
6.05
|
4.49/ 1.55
|
1.56
|
-0.07
|
| 54. Bookstore staff are helpful. |
5.94
|
5.43/ 1.31
|
0.51
|
5.78
|
5.10/ 1.51
|
0.68
|
0.33***
|
| 55. Major requirements are clear and reasonable. |
6.41
|
5.03/ 1.46
|
1.38
|
6.36
|
5.06/ 1.49
|
1.30
|
-0.03
|
| 56. The student handbook provides helpful
information about campus life. |
5.70
|
4.88/ 1.30
|
0.82
|
5.59
|
4.93/ 1.40
|
0.66
|
-0.05
|
| 57. I seldom get the "run-around" when
seeking information on this campus. |
6.21
|
4.40/ 1.71
|
1.81
|
6.20
|
4.00/ 1.87
|
2.20
|
0.40***
|
| 58. The quality of instruction I receive
in most of my classes is excellent. |
6.56
|
5.11/ 1.42
|
1.45
|
6.50
|
5.08/ 1.43
|
1.42
|
0.03
|
| 59. This institution shows concern for
students as individuals. |
6.29
|
4.82/ 1.52
|
1.47
|
6.20
|
4.57/ 1.56
|
1.63
|
0.25***
|
| 60. I generally know what's happening on
campus. |
5.85
|
4.84/ 1.47
|
1.01
|
5.62
|
4.52/ 1.54
|
1.10
|
0.32***
|
| 61. Adjunct faculty are competent as classroom
instructors. |
6.03
|
4.89/ 1.29
|
1.14
|
6.02
|
4.80/ 1.42
|
1.22
|
0.09
|
| 62. There is a stron gcommitment to racial
harmony on this campus. |
6.08
|
4.90/ 1.46
|
1.18
|
5.84
|
4.66/ 1.54
|
1.18
|
0.24***
|
| 63. Student disciplinary procedures are
fair. |
6.07
|
4.88/ 1.40
|
1.19
|
5.81
|
4.80/ 1.40
|
1.01
|
0.08
|
| 64. New student orientation services help
students adjust to college. |
6.01
|
5.05/ 1.53
|
0.96
|
5.78
|
4.75/ 1.56
|
1.03
|
0.30***
|
| 65. Faculty are usually available after
class and during office hours. |
6.40
|
5.12/ 1.51
|
1.28
|
6.35
|
5.32/ 1.43
|
1.03
|
-0.20***
|
| 66. Tuition paid is a worthwhile investment. |
6.49
|
4.67/ 1.62
|
1.82
|
6.41
|
4.87/ 1.61
|
1.54
|
-0.20**
|
| 67. Freedom of expression is protected
on campus. |
6.08
|
4.76/ 1.46
|
1.32
|
5.95
|
4.94/ 1.42
|
1.01
|
-0.18**
|
| 68. Nearly all of the faculty are knowledgeable
in their field. |
6.54
|
5.46/ 1.28
|
1.08
|
6.51
|
5.49/ 1.31
|
1.02
|
-0.03
|
| 69. There is a good variety of courses
provided on this campus. |
6.51
|
4.30/ 1.67
|
2.21
|
6.41
|
5.15/ 1.53
|
1.26
|
-0.85***
|
| 70. Graduate teaching assistants are competent
as classroom instructors. |
6.03
|
4.70/ 1.35
|
1.33
|
6.02
|
4.64/ 1.51
|
1.38
|
0.06
|
| 71. Channels for expressing student complaints
are readily available. |
6.05
|
4.35/ 1.53
|
1.70
|
5.93
|
4.22/ 1.56
|
1.71
|
0.13*
|
| 72. On the whole, the campus is well-maintained. |
6.22
|
5.65/ 1.25
|
0.57
|
6.13
|
5.34/ 1.42
|
0.79
|
0.31***
|
| 73. Student activities fees are put to
good use. |
6.30
|
4.13/ 1.65
|
2.17
|
6.01
|
4.08/ 1.68
|
1.93
|
0.05
|
| 74. Campus item |
6.01
|
5.03/ 1.36
|
0.98
|
|
|
|
|
| 75. Campus item |
5.91
|
5.20/ 1.42
|
0.71
|
|
|
|
|
| 76. Campus item |
6.01
|
4.29/ 1.65
|
1.72
|
|
|
|
|
| 77. Campus item |
6.20
|
5.21/ 1.43
|
0.99
|
|
|
|
|
| 78. Campus item |
6.33
|
4.80/ 1.56
|
1.53
|
|
|
|
|
| 79. Campus item |
6.05
|
4.76/ 1.55
|
1.29
|
|
|
|
|
| 80. Campus item |
4.93
|
3.99/ 2.15
|
0.94
|
|
|
|
|
| 81. Campus item |
6.06
|
4.74/ 1.56
|
1.32
|
|
|
|
|
| 82. Campus item |
6.20
|
5.28/ 1.43
|
0.92
|
|
|
|
|
| 83. Campus item |
5.74
|
5.16/ 1.47
|
0.58
|
|
|
|
|
| 84. Institution's commitment to part-time
students? |
|
4.92/ 1.27 |
|
|
4.87/ 1.39 |
|
0.05
|
| 85. Institution's commitment to evening
students? |
|
4.67/ 1.33 |
|
|
4.79/ 1.45 |
|
-0.12
|
| 86. Institution's commitment to older,
returning learners? |
|
5.23/ 1.29 |
|
|
5.01/ 1.37 |
|
0.22***
|
| 87. Institution's commitment to under-represented
populations? |
|
5.04/ 1.35 |
|
|
4.87/ 1.37 |
|
0.17**
|
| 88. Institution's commitment to commuters? |
|
4.78/ 1.40 |
|
|
4.68/ 1.60 |
|
0.10
|
| 89. Institution's commitment to students
with disabilities? |
|
4.87/ 1.39 |
|
|
5.00/ 1.43 |
|
-0.13*
|
| 90. Cost as factor in decision to enroll. |
6.31
|
|
|
6.04
|
|
|
|
| 91. Financial aid as factor in decision
to enroll. |
5.70
|
|
|
5.48
|
|
|
|
| 92. Academic reputation as factor in decision
to enroll |
5.37
|
|
|
5.75
|
|
|
|
| 93. Size of institution as factor in decision
to enroll. |
5.63
|
|
|
5.02
|
|
|
|
| 94. Opportunity to play sports as factor
in decision to enroll. |
4.19
|
|
|
3.20
|
|
|
|
| 95. Recommendations from family/friends
as factor in decision to enroll. |
4.46
|
|
|
4.49
|
|
|
|
| 96. Geographic setting as factor in decision
to enroll. |
5.63
|
|
|
5.31
|
|
|
|
| 97. Campus appearance as factor in decision
to enroll. |
5.12
|
|
|
4.93
|
|
|
|
| 98. Personalized attention prior to enrollment
as factor in decision to enroll. |
4.94
|
|
|
4.83
|
|
|
|
