Guidelines for Employment

As a lab aide, you play a very important role in the education of many students. You are the first contact for most of the student computer users on campus, and it is important to serve them as best you can. For that reason, we have written the following document to help you to provide a productive lab atmosphere for the students we are here to serve.  

As an employee of the Information Technology department, we expect you to adhere to the following guidelines during your employment with us.

 Expectations

  1. Keep the labs presentable while you are on duty.
  2. Maintain an atmosphere conducive to study.
  3. Become as familiar as possible with the various software programs available in the labs. This includes asking questions of the Information Technology staff whenever you run into problems.
  4. Obey all copyright laws!  No downloading of music, video, etc.
  5. Do not allow food or drink near the computer equipment - a table in each lab has been set away from the computer equipment for students to leave these items – that includes you.
  6. No streaming of radio stations or movie sites unless needed for homework.
  7. Do not use your notebook computer while at work – students cannot exchange the Ethernet on lab computers for their notebooks.  Direct them to Macs or the Library basement. 
  8. No cell phones, no chewing tobacco, no smoking and no porn sites.

Duties

  1. When you first arrive to work login by sending an e-mail to cclabs@eou.edu
  2. Be punctual!  Be present and ready to work ALL of your scheduled time.  *Note: you are permitted to leave 10 min. early to cross campus for a class.  When working 4 hours straight, you are allowed to leave the lab for a ten minute break in the middle of your shift.  If you work 5 or more hours straight you may also take an unpaid ½ hour break. If you work six hours you are REQUIRED to take an unpaid 1/2 hour break.  All other time off needs to be requested and covered by another lab aid.
  3. Current student ID’s are required for all who wish to use the lab. Also, check the ID for a current term sticker. 
  4. Be helpful and courteous.
  5. Students are prevented from installing anything on the computers.  No advertising banners, applications, etc.  If they have a program from a professor, ask them to talk with the Information Technology Department about having it installed for everyone to use.
  6. Communicate with the Information Technology staff: Report problems, complaints, and suggestions.
  7. When closing the lab, be sure to pick up litter, push in chairs, and lock all windows and doors.  Leave the computers on, but close open applications.  

Work Schedules

  1. As an employee of EOU, you must be enrolled with at least 12 credits, and you may not work more than 20 hours per week on campus.  (Exceptions are during finals week and breaks).
  2. If you need someone to work for you, an email must be posted to cc-students@eou.edu   First response can have those hours.  Check to be sure that someone has covered your hours and if not repost the request.  48 hours advance notice is encouraged.  In the event of illness or an emergency, please call the Information Technology office to let us know immediately (or leave a message) and if you can send a note to cc-students@eou.edu  
  3. When working your shifts in the lab send an e-mail to cc-students@eou.edu for any problems with equipment including the number of the machine.

Miscellaneous

  1. Your EOU e-mail is how we let you know about lab updates, shift changes, computer tips, required meetings, etc.  All information is sent out through the listserv to you and it is your responsibility to check it regularly.  You will be subscribed to the cc-students@eou.edu  listserv by our office automatically using your EOU email address.
  2. After all above duties have been performed, personal homework may be done.  Be sure to stay “available” though!
  3. It is your responsibility to stop in the Information Technology IH 008, by the 14th of each month to complete, fill in you SS#, and sign your timesheet. Do not fill in hours until they have been worked.  We recommend that you fill it in weekly.  Keeping a calendar of your own is very helpful when it comes time to remember which hours you took off and which ones that you covered for someone else!

By initialing and signing below you agree to abide by the above guidelines and the Acceptable Use Policy throughout your employment.  Please return this document to the IT Department AH 209. 

____ Read & Understand the Guidelines (Please Initial)

____ Read & Understand the Acceptable Use Policy (Please Initial)            http://www.eou.edu/it/aup.html

Name _________________________Date ____________________

Signature  ______________________________________________

For computer questions, suggestions, or problems, please call the Help Desk at 2-3111.
For Campus Security, call 2-3911.

For Medical Emergency Call 9 and then 911
The url for lab work schedules, lab hours and blank schedule forms is: http://www.eou.edu/it/cclabs/application.htm