SAP Policy

Financial Aid Office


Satisfactory Academic Progress (SAP)

Students who receive financial aid while attending Eastern Oregon University are required to make progress towards their degree programs. SAP is measured by monitoring two components: grade point average (qualitative) and credit hours completed (quantitative).  Grades that count as credit hours completed are:  A, B, C, D, and S.  Grades that do not count are F, K, U, and W.  We review students’ progress at the end of each term.

To Review Holds : Please be aware the location of your SAP holds have been changed.  Academic holds will still be located under Holds in your Webster student account, all other SAP holds will be located under the “Academic Progress” tab.  You can access the “Academic Progress” tab by following the links in Webster to “Financial Aid” and “My Eligibility”.

Grade Point Average: Students must meet academic standards as outlined in the Academic Standards policy. Students who fail to meet academic standards will be suspended by the Registrar’s Office and their financial aid will be revoked.  Students who are suspended may file an appeal with the Academic Standards Committee. For more information see the Academic Standards policy on the Registrar’s web pages.

Credits Hours Completed: Each term, students must complete the minimum number of credits that were funded with financial aid. The table below indicates the minimums for undergraduate and graduate students. Students who plan on attending part-time or who find they must drop from full-time to part-time must make arrangements with the financial aid office for each part-time term.

Minimum Number of Credits To Complete For Satisfactory Progress

Student Status Undergraduate or Postbacc Graduate
Full Time
3/4 Time
Half Time


Changes to SAP Process & Policy Required by US Department of Education’s Program Integrity Rules – Effective July 1, 2011

Beginning with summer term 2011, students who receive federal financial aid will be evaluated for SAP at the end of each term based upon the following components:

Quantitative Evaluation of Credit Hours Completed:

  • First term of failing to complete credit hour requirements(see the table above), students will receive a warning.
  • Second term of failing to complete credit hour requirements, students’ aid will be placed on hold (“Revoked” status).

Qualitative Evaluation of Academic Standing:

This shows the quality of academic progress. The Financial Aid Office reviews student grades after each term. Students are required to complete all classes with an average term GPA of 2.0 or better regardless of how many credits they take.

In addition, students must meet the academic standards set forth by Eastern. To remain in good standing. Students must receive a cumulative GPA of 2.0.  Students who earn a term GPA of less than 2.0 will be placed on Academic Warning by the Registrar’s office.  Students who have completed two or more terms at EOU with a cumulative GPA of less than 2.0 will be placed on Academic Suspension by the Registrar’s office.

Reinstatement of Financial Aid – Financial Aid Appeal Process

Students who fail to make Satisfactory Academic Progress after two terms will have a hold placed upon financial aid disbursements.  We will communicate via email that there is a Satisfactory Academic Progress hold.  Students may then file a Satisfactory Academic Progress Appeal.  First appeals will go to the financial aid director for review and action.

  • Students who appeal must submit an appeal form that documents a substantial change in their situation that will allow them to be successful.  Appeals that are incomplete will not be reviewed or approved.
  • At the time of appeal, students will be evaluated for “pace” towards degree completion.  If the financial aid director determines that students are unable to graduate within the Maximum Time Frame (above), students are then ineligible for federal financial aid.

Pace of Progression
Pace is required to ensure students complete their program of study within the maximum time frame.  Pace is calculated by dividing cumulative credits successfully completed by cumulative credits attempted.  For example: Cumulative Credits Successfully Completed____÷ Cumulative Credits Attempted ____=____%. (Example: 56÷70=80%) Students must have an overall completion rate of 66.67% or more or financial aid is suspended.  Remedial coursework can be excluded.

  • If students’ appeals are approved, their aid will be released for the next term.  This term will be a probation term.  Students who fail their probation terms will have their financial aid placed on hold again(revoked).
  • Students who fail their probation terms may appeal to the Financial Aid Committee.  Appeals must include an academic plan, reviewed by the student’s advisor, outlining the course work necessary for student to complete his/her degree programs.  If the committee determines that the student’s academic plan is not complete or, that the student is unable to demonstrate a substantial change in his/her situation that will allow academic success, financial aid will be withheld.  If financial aid is withheld, the student may regain financial aid if s/he attends EOU classes at his/her own expense and demonstrates that s/he is able to follow the plan to graduate within the maximum time frame (this time frame is determined by the Financial Aid Committee).  If the committee determines that the student is unable to graduate within the Maximum Time Frame (below), the student will then be ineligible for federal financial aid.

Maximum Time Frame: Students may receive undergraduate financial aid for no more than 150% of their degree programs measured in attempted credit hours. Most undergraduate degree programs require 180 credit hours to graduate. Students who have attempted 270 credit hours without meeting graduation requirements will have their financial aid placed on hold.


Maximum Time Frame Appeals

Students who have accumulated 270 attempted credit hours and have not earned their degree will be contacted by the financial aid office.  A hold will be placed on future financial aid disbursements.  Students may appeal this hold by submitting a Financial Aid Appeal – Maximum Credit Hours Exceeded form to the financial aid director. The appeal must include an academic plan, signed by the student’s advisor, detailing classes remaining to meet graduation requirements.  If the appeal is approved, the decision of the financial aid director is final.  No subsequent appeals will be allowed.


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