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Rights and Responsibilities

 

Financial Aid Office

 

Students Responsibilities and Rights

 

Responsibilities

 

Student aid eligibility is based upon financial circumstances that you certified were correct when you signed your FAFSA.  If circumstances change, students must inform the financial aid office.
Students are responsible for updating information on their FAFSAs.
Students are responsible for reporting and updating mail and e-mail addresses.
Students are responsible for reporting third party benefits such as VA or outside scholarships.
Students are responsible for understanding
EOU’s Satisfactory Academic Progress Policy and maintaining Satisfactory Academic Progress.
Students are responsible for interacting with financial aid office staff in a courteous manner.
Students are responsible for reading the contents of EOU’s financial aid Web site and following instructions for aid acceptance
and loan promissory note.

 

Rights

 

Students have the right to receive courteous service from financial aid staff.
Students have the right to be provided timely and accurate service.
Students have the right to be provided information about their financial aid application.
Students have the right to confidentiality concerning their applications as guaranteed
in the Federal Right & Privacy Act (FERPA).
Students have the right to loan program entrance and exit counseling.
Students have the right to appeal financial aid holds for unsatisfactory academic
progress.

 


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Eastern Oregon University
One University Boulevard
La Grande, OR 97850
Phone: 541-962-3672
Toll Free: 800-452-8639