Campus Referral & Intervention Guidelines

This handbook has been created for the purpose of providing you with information concerning how to effectively use the Eastern Oregon University Counseling Center and other campus resources to assist Eastern students.

To the Administration, Faculty and Staff:

We would like to acknowledge the many administrators, faculty and staff across campus who have contributed to the development of the intervention guidelines in this handbook. Your suggestions and input are highly valued and appreciated.

Our goal is to help you recognize some of the symptoms of student distress and to provide some specific options for intervention and for referral to campus resources. We are available to assist you with problem situations and to consult with you on whether or not to intervene with a particular student.

This guide will discuss the role of faculty and staff in assisting with student problems. Guidelines are offered but each individual needs to consider what is appropriate in a given situation. Basic topics cover identifying students in distress, ways of dealing with these students and how to refer them for counseling. We will also discuss dealing with the reluctant student, scheduling an appointment at the Counseling Center and confidentiality issues. At the end of this guide, a list of campus resources, including the Counseling Center, are listed.

The Counseling Center offers a wide range of services, including short term individual and couples counseling, workshops on a variety of mental health themes, consultation and crisis intervention. All students who are registered for nine or more credits and/or have paid the health fee are eligible for free counseling services. If it is determined that a student requires resources beyond what we can offer, we will do our best to provide a referral to an appropriate mental health provider in the community.

The Center is staffed by licensed professional psychologists, and graduate counseling interns, all trained to handle a variety of mental health concerns. We are also fortunate to have a sensitive, helpful and resourceful support team. We appreciate referrals and will do our best to have a student seen as soon as possible if you believe the concern to be urgent. Please do not hesitate to call if we can help you address the needs of any of your students.

We are here to help!

Reaching Out Handbook - pdf

Eastern Oregon University Counseling Center
Health and Counseling Center Building
1410 “L” Ave. Phone 962-3524

Hours: 8:00 a.m. to 5:00 p.m.

Monday through Friday, during the academic year.

Drop-in hours are Monday and Wednesday 9:30 –11,

Tuesday and Thursday 1:30 –3:30 or by appointment.

8:00 a.m. to 5:00 p.m. Monday through Friday during session. By appointment only.

Students calling the Counseling Center after hours and are in need of emergency services are offered the option to talk to a on call mental health counselor at Center for Human Development at 962-8800 or calling 911.

If it is not an emergency please leave a message and a counselor will get back to you in the morning.