Requests to Information Services

Banner forms, data elements, processes and module implementation:

Requests for new/changes to Banner regarding forms, data elements, processes and module implementation must be in written, electronic format. It must be approved and sent by the originator’s dean or director to Information Services to infosys@eou.edu

Each request will be acknowledged and additional communication will be arranged to review and clarify the requirements. After the request has been reviewed and determined to be feasible, a timeframe will be determined.

Banner reports:

New reports should be reviewed within the requesting office and then submitted to infosy@eou.edu Please provide as much information as possible. Please plan ahead we have many deadlines and may not be able to provide you with the report as soon as you would like.

Data requests:

Requests for information for surveys, data for making decisions, simple lists of data to help you resolve data discrepancies should all be sent in writing to infosys@eou.edu

General Banner questions, data entry issues, duplicate pidms:

If these questions are not urgent we request that you send an email to infosys@eou.edu Everyone on the Information Systems team receives these emails. This will ensure a speedier answer instead of sending to an individual who may be out of the office.

Requests to Information Services

Who do I call if I just want to talk to someone?